Latwon Robinson
Norfolk,VA
Summary
Dedicated professional with extensive experience in customer service and housekeeping at Wyndham Hotel. Proven ability to maintain high cleanliness standards and ensure guest satisfaction. Skilled in chemical handling and laundry services, with a strong focus on health and safety compliance. Recognized for enhancing operational efficiency and fostering teamwork.
Overview
10
10
years of professional experience
Work History
Housekeeping Aide
Wyndham Hotel
Norfolk, VA
07.2018 - Current
- Maintained cleanliness and sanitation in guest rooms and public areas.
- Assisted with laundry services, ensuring timely delivery of fresh linens.
- Operated cleaning equipment and utilized safe handling procedures for chemicals.
- Restocked supplies and ensured inventory was organized and accessible.
- Collaborated with team members to meet high standards of service quality.
- Reported maintenance issues promptly to enhance guest experience.
Cashier
Tinee Giant
Norfolk, VA
11.2020 - 12.2023
- Provided exceptional customer service to enhance shopping experience.
- Operated cash register efficiently, ensuring accurate transactions and change handling.
- Assisted in maintaining store cleanliness and organization for improved customer accessibility.
- Stocked shelves and ensured product availability, contributing to overall sales performance.
- Collaborated with team members to meet daily operational goals and enhance workflow efficiency.
Cashier
7-eleven
Norfolk, VA
07.2018 - 12.2020
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and recommendations to enhance sales.
- Maintained cleanliness and organization of store displays and merchandise.
- Monitored inventory levels, restocking shelves to optimize product availability.
- Handled cash management, balancing registers at the end of shifts accurately.
- Provided exceptional customer service, resolving issues to ensure satisfaction.
- Greeted customers entering store and responded promptly to customer needs.
Sales Associate
Wawa
Norfolk, VA
03.2016 - 05.2018
- Provided exceptional customer service to enhance shopping experience.
- Operated cash register efficiently, ensuring accurate transactions and change handling.
- Assisted in maintaining store cleanliness and organization for improved customer accessibility.
- Stocked shelves and ensured product availability, contributing to overall sales performance.
- Collaborated with team members to meet daily operational goals and enhance workflow efficiency.
Education
High School Diploma -
Maury High School
Norfolk, VASkills
Customer service
Housekeeping
Chemical handling
Customer service-focused
Laundry skills
Health and safety compliance
Bathroom cleaning
Cleaning techniques
Dusting techniques
Waste disposal
Timeline
Cashier
Tinee Giant
11.2020 - 12.2023
Housekeeping Aide
Wyndham Hotel
07.2018 - Current
Cashier
7-eleven
07.2018 - 12.2020
Sales Associate
Wawa
03.2016 - 05.2018
High School Diploma -
Maury High School