Summary
Overview
Work History
Education
Skills
Certification
Languages
Interests
Timeline
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Laud Ashong

Cheney,WA

Summary

Accomplished professional with a proven track record for the United States Airforce, adept in team leadership and inventory management. Excelled in enhancing community engagement and optimizing operational efficiency through innovative strategies. Skilled in conflict resolution and customer service management, consistently achieving excellence and fostering a culture of continuous improvement. Professional with experience in leadership and operations management. Demonstrates a strong focus on team collaboration and achieving results. Possesses skills in conflict resolution, time management, and effective communication. Adaptable and reliable, meeting changing needs and ensuring smooth workflow. Prepared to drive team performance and operational excellence.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Dining Facility Attendant

USAF
12.2018 - 07.2019
  • Helped maintain an organized workspace by keeping storage areas clean, well-stocked, and easily accessible for other staff members.
  • Displayed strong multitasking abilities while managing multiple responsibilities in a fast-paced dining environment.
  • Increased overall efficiency by assisting with food preparation when necessary, including chopping ingredients or assembling dishes.
  • Ensured a clean and sanitary environment for guests by consistently performing thorough cleaning tasks.

Honor Guard Member

USAF
08.2019 - 12.2019
  • Represented the United States Armed Forces with pride, demonstrating professionalism and respect at all times during official duties.
  • Exemplified the values of honor, duty, and respect by consistently upholding high standards in all aspects of service as an Honor Guard Member.
  • Cultivated trust among colleagues by consistently exhibiting commitment to professionalism both on- and off-duty assignments.
  • Achieved excellence in drills through consistent practice and dedication to honing skills for precise performance.
  • Contributed to the success of numerous ceremonies by effectively executing intricate formations as part of a synchronized team effort.
  • Ensured proper care of equipment by meticulously inspecting uniforms, flags, rifles, and other ceremonial items before each event.

Lead First Cook

USAF
12.2019 - 03.2022
  • Increased overall kitchen productivity through continuous process improvements and implementation of best practices in culinary preparation techniques.
  • Managed food orders efficiently, maintaining an organized system for tracking inventory levels and identifying potential shortages before they become critical issues.
  • Provided excellent training opportunities for new hires, fostering a positive learning environment that encouraged growth within the team.
  • Maintained strict adherence to food safety standards, successfully passing health inspections at all times.
  • Maintained an impeccably clean workstation at all times, adhering strictly to sanitation guidelines set forth by state regulations and restaurant policies.

Community Program Coordinator

USAF
04.2022 - 03.2023
  • Enhanced community engagement by organizing and implementing various outreach programs.
  • Cultivated a welcoming atmosphere at events by greeting attendees personally and addressing any concerns or questions promptly.
  • Recruited trained, and managed volunteers to ensure efficient program operations and high-quality service delivery.
  • Collaborated with local organizations for partnership opportunities, resulting in increased program visibility and support.
  • Implemented targeted marketing campaigns to raise awareness about available programs within the broader community.
  • Managed program budget and secured additional funding through grant writing efforts, sustaining the longevity of the initiative.
  • Partnered with local organizations to expand access to social and community services.
  • Researched best practices and developed strategies to improve program outcomes.

Storeroom Manager

USAF
10.2023 - 04.2024
  • Reduced time spent on manual tasks through automation initiatives implementation in coordination with the IT department.
  • Maintained a safe working environment by enforcing strict adherence to safety regulations and conducting regular inspections.
  • Improved order fulfillment times with efficient space utilization and optimized storage layouts for various product types.
  • Coordinated an effective returns process, liaising with suppliers to resolve issues promptly while minimizing losses for the company.
  • Facilitated clear communication between warehouse teams and other departments within the organization for seamless operations integration.
  • Developed strong vendor relationships, negotiating favorable contract terms and ensuring timely delivery of supplies.
  • Collaborated with other department managers to forecast demand accurately, avoiding stockouts or overstock situations.
  • Inventoried warehouse stock on a monthly, quarterly, and annual basis.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.

Shift Leader

USAF
07.2024 - Current
  • Reduced food waste through effective inventory management and proper storage techniques. Train new employees and delegate daily tasks and responsibilities.
  • Maintain a clean and safe work environment while ensuring all employees adhere to safety guidelines and protocols.
  • Complete cash and credit card transactions accurately using POS software.
  • Oversee daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Manage inventory and order supplies to keep the location well stocked with necessary supplies.
  • Enforce company policies and regulations with employees.
  • Enhance customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Maintain clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.


Education

High School Diploma -

Horizon Science Academy
Cleveland, OH
04-2017

Skills

  • Positive attitude
  • Cash handling
  • Team leadership
  • Problem-solving
  • Customer service focus
  • Training assistance
  • Customer service management
  • Team supervision
  • Conflict resolution
  • Staff education and training
  • Safety processes and procedures
  • Inventory counts
  • Assigning work

Certification

  • Forklift Certification
  • Microsoft Office Specialist (MOS) Certification
  • Basic Life Support Certification (BLS)
  • First Aid Certification
  • ServSafe Food Handler's Certification

Languages

French
Limited Working

Interests

  • Youth Development Programs
  • Volunteering
  • Watching Movies and TV Shows
  • Outdoor Recreation
  • Youth mentor, providing guidance and support to empower the next generation of leaders
  • Music
  • Participating in cooking contests and challenges to showcase culinary skills and creativity

Timeline

Shift Leader

USAF
07.2024 - Current

Storeroom Manager

USAF
10.2023 - 04.2024

Community Program Coordinator

USAF
04.2022 - 03.2023

Lead First Cook

USAF
12.2019 - 03.2022

Honor Guard Member

USAF
08.2019 - 12.2019

Dining Facility Attendant

USAF
12.2018 - 07.2019

High School Diploma -

Horizon Science Academy

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Laud Ashong