Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Laudela Akpabie

East Providence,RI

Summary

Welcoming clerical professional with 1 year of experience in receptionist office setting assisting customers and teammates. Positive and upbeat attitude while greeting and interacting with customers, answering calls, handling mails and booking meetings. Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

4
4
years of professional experience

Work History

Clinical Assistant

Marigold Dental Clinic
06.2023 - Current
  • Utilized effective communication and active listening skills when interacting with dentist and dental hygienists.
  • Assisted patients with basic care needs.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Reviewed physician's calendar and scheduled patient appointments by telephone and in-person.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Maintained up-to-date patient records with medical histories and test results.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Verified patient insurance coverage and collected required co-payments.
  • Sterilize tools.


Sales Associate

TJ Maxx, TJX Companies
05.2021 - 12.2023
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Cashing customers out.
  • Prepared merchandise for sales floor by pricing or tagging.

Caregiver

Waterview Villa Rehabilitation
09.2020 - 04.2021
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Followed all food safety regulations while preparing meals for patients.
  • Served meals to residents in accordance with established schedules and dietary procedures.

Sales Associate

Dollar Tree
01.2020 - 08.2020
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Cashing custumors out.

Education

High School Diploma -

University of Rhode Island
Kingston, RI
05.2025

No Degree - Biological Sciences/ Pre-dental

University of Rhode Island
Kingston, RI
05.2025

Skills

  • Adapt to Diverse Groups
  • Reception Desk Management
  • Greet Guests
  • Telephone Skills
  • Customer Service
  • Mail Handling
  • Sorting and Labeling
  • Money Handling
  • Cash Register Operation
  • Microsoft Office
  • Organization Skills
  • Trillangual
  • Time Management

Languages

French
Native or Bilingual
Portuguese
Full Professional
English
Native or Bilingual

Timeline

Clinical Assistant

Marigold Dental Clinic
06.2023 - Current

Sales Associate

TJ Maxx, TJX Companies
05.2021 - 12.2023

Caregiver

Waterview Villa Rehabilitation
09.2020 - 04.2021

Sales Associate

Dollar Tree
01.2020 - 08.2020

High School Diploma -

University of Rhode Island

No Degree - Biological Sciences/ Pre-dental

University of Rhode Island
Laudela Akpabie