Summary
Work History
Education
Skills
Timeline
Generic

Laura Acosta

Victoria,TX

Summary

Dynamic professional with extensive experience in customer service and delivery, notably with Sparks. Proven ability to enhance customer satisfaction through effective communication and attention to detail. Skilled in multitasking and team collaboration, consistently achieving operational efficiency while maintaining safety standards. Adaptable and committed to delivering exceptional service in fast-paced environments.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Work History

Self Contractor

Sparks
2022 - 2025

Deliver to all areas throughout Victoria & Surrounding areas. Shop for custom & Deliver to their location

Self Contractor

Arnold's Oil
2022 - 2024

On site delivery driver. Delivered car parts & oil to local businesses. Delivered to surrounding areas.

Server

UHV
2019 - 2023


  • Assisted in inventory management, ensuring adequate stock levels of supplies and equipment.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies.
  • Adapted to diverse customer needs, providing personalized service that increased guest satisfaction. • Helped anyone in any are of cafeteria Front & Back of the house.

Cashier

Grandy's Restaurant
02.2017 - 2018
  • Assisted customers with inquiries, providing product information and recommendations.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Maintained cleanliness and organization of checkout area to enhance customer experience.

Housekeeper

David Acosta
2004 - 2016

I had 3 children between the years 2001-2006. Stayed home to care for my children & husband. Maintained all house duties, cleaning & cooking. Most importantly tended to my children's needs as they grew & developed.

Manager

Advanced Paging
1999 - 2004
  • Analyzed operational data to identify trends and drive informed decision-making processes.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Developed detailed plans based on broad guidance and direction.

Cashier

New Distributing
1996 - 1999
  • Greeted customers entering store and responded promptly to customer needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Stocked, tagged and displayed merchandise as required.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Maintained current knowledge of store promotions and highlighted sales to customers.

Cashier

Dairy Treat
1993 - 1996
  • Operated cash register, processing transactions accurately and efficiently.
  • Assisted customers with inquiries, providing product information and recommendations.
  • Maintained cleanliness and organization of checkout area to enhance customer experience.
  • Handled cash and credit card payments, ensuring secure transaction processes.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.

Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Education

High School Diploma - Basic

Victoria High School
Victoria, TX
1995

Skills

  • Attention to detail
  • Safety
  • Adaptability and flexibility
  • Multitasking and organization
  • Team collaboration
  • Verbal and written communication

Timeline

Cashier

Grandy's Restaurant
02.2017 - 2018

Self Contractor

Sparks
2022 - 2025

Self Contractor

Arnold's Oil
2022 - 2024

Server

UHV
2019 - 2023

Housekeeper

David Acosta
2004 - 2016

Manager

Advanced Paging
1999 - 2004

Cashier

New Distributing
1996 - 1999

Cashier

Dairy Treat
1993 - 1996

High School Diploma - Basic

Victoria High School
Laura Acosta