Summary
Overview
Work History
Education
Skills
Certification
Timeline
Skills
References
Skills
Generic

Laura A. Guilliam

Fairlawn,OH

Summary

Results-driven professional with extensive experience in high-level management roles. Proven track record of fostering team collaboration and consistently delivering impactful outcomes. Recognized for adaptability and reliability in dynamic settings, leveraging strong strategic planning and communication skills to drive success.

Overview

30
30
years of professional experience
1
1
Certificate

Work History

VP of People Operations

Olipop
02.2024 - Current
  • Talent Management: Develop strategies for recruitment, retention, and employee development
  • Culture and Engagement: Promote a positive company culture and enhance employee engagement
  • HR Compliance: Ensure HR policies comply with labor laws and manage employee relations
  • Hired and managed employees to maximize productivity while training staff on best practices and protocols.

Research & Organizational Development Sr. Consultant

Progressive
01.2018 - 01.2024
  • Conduct internal and external research on leadership methodologies and practices
  • Design leadership development programs and courses that support leadership excellence priorities
  • Utilize internal coaching and development to identify organizational strengths and gaps in leadership skills
  • Presented findings and recommendations to executive-level stakeholders, effectively communicating key insights and action plans.

Manager of Leadership Excellence

Progressive
01.2014 - 01.2018
  • Influenced all levels of leadership on the importance of self-awareness, self-management, social-awareness, and relationship management
  • Developed and sustained a leadership development process and program that focused on balance excellence surrounding technical and relational competencies
  • Accomplished multiple tasks within established timeframes.

Manager of Communication and Employee Engagement

Progressive
01.2007 - 01.2014
  • Managed the content strategy and development process to create high-value content (videos, infographics, blog posts, executive presentations, and content for leadership events) that can be effectively communicated to target audiences
  • Managed the Employee Reward & Recognition program for 7,200 + sales and service employees across the country with a $1.5 million budget
  • Designed and delivered annual employee rally for more than 7,200 + employees to connect employees with senior leadership, company goals and each other
  • Cross-trained existing employees to maximize team agility and performance.

Instructional Designer IV – Leadership Programs

Progressive
01.2003 - 01.2007
  • Performed task analyses with subject matter experts (SMEs) and business leaders to identify course objectives, content, requirements, and delivery
  • Developed design documents, project timelines and action/communication and evaluation plans
  • Defined course objectives or goals, designs appropriate classroom or online learning solutions (formal or informal, classroom or online, etc.) and identifies the best delivery method for the defined learning need
  • Managed multiple projects simultaneously while maintaining high-quality deliverables under tight deadlines.

Learning & Development Manager

Sterling Inc.
01.1998 - 01.2003
  • Collaborated with company executives to identify new sales opportunities and the training programs that would support them
  • Routinely participated in the sales process and supported a sales force of more than 10,000 employees
  • Collaborated with vendors to select and deliver leadership development programs
  • Certified master trainer of DISC and Myers Briggs
  • Designed and delivered annual sales conference in Orlando Florida for 1,800 employees and senior leadership team

Senior Manager of Learning

Ameritech
01.1995 - 01.1998
  • Established the strategic direction of the learning function based on overall Company objectives
  • Managed a team of 3 Supervisors and 21 Instructional Designers and Training Delivery Specialist: supporting the training needs of 6,500+ employees through both new employee and tenured employee training programs
  • Managed our college recruiting efforts in Michigan, Ohio, Indiana, and Pennsylvania

Education

Ph.D. - Organizational Development and Values Driven Leadership

Benedictine University
Chicago, IL
05.2023

Master of Science - Organizational Development

Benedictine University
Chicago, IL
05.2021

Master of Science - Positive Organization Development and Change

Case Western Reserve University
Cleveland, OH
01.2018

Master of Science - Project Management

Boston University
Boston, MA
01.2009

Bachelor of Arts - Education

University of Akron
Akron, OH
12.1993

Skills

  • Organizational Development
  • Operations Management
  • Corporate Communications
  • Digital Transformation
  • Human Resources Management
  • Cross-functional team leadership
  • Strategic Planning
  • Project Management
  • Performance Improvement

Certification

Appreciative Inquiry Certificate in Positive Business and Societal Change

Weatherhead School of Management at CWRU

Harrison Behavioral and Personality Assessment Harrison Assessments Int'l

Certified EQ-i 2.0 / EQ 360 Certified

OKA (Otto Kroeger Associates)

360 Certification; Emotional & Social Competency

Korn Ferry

Executive Coaching Certificate

Weatherhead School of Management at CWRU




Timeline

VP of People Operations

Olipop
02.2024 - Current

Research & Organizational Development Sr. Consultant

Progressive
01.2018 - 01.2024

Manager of Leadership Excellence

Progressive
01.2014 - 01.2018

Manager of Communication and Employee Engagement

Progressive
01.2007 - 01.2014

Instructional Designer IV – Leadership Programs

Progressive
01.2003 - 01.2007

Learning & Development Manager

Sterling Inc.
01.1998 - 01.2003

Senior Manager of Learning

Ameritech
01.1995 - 01.1998

Ph.D. - Organizational Development and Values Driven Leadership

Benedictine University

Master of Science - Organizational Development

Benedictine University

Master of Science - Positive Organization Development and Change

Case Western Reserve University

Master of Science - Project Management

Boston University

Bachelor of Arts - Education

University of Akron

Skills

Influence tactical and relational results by identifying and optimizing competency strengths and minimizing and managing competency opportunities., Build and sustain an inclusive and inspirational work environment through personalized and ongoing leadership assessment, development, and coaching, with an emphasis on emotional intelligence development., Design and deliver leadership programming based on positive psychology and intentional change theory., Design and deliver leadership conferences for 250+ leaders with outside vendors, speakers, and programming that promotes optimization and positive behavioral changes., Champion increased focus on employee belonging and engagement as a catalyst for improved business results., Use innovative tactics and relational expertise to drive employee engagement across every measure., Analysis: The ability to collect, understand, and interpret data to understand evolving people and business needs., The ability to receive and share information with others verbally, non-verbally, and in writing.

References

Available upon request

Skills

Influence tactical and relational results by identifying and optimizing competency strengths and minimizing and managing competency opportunities., Build and sustain an inclusive and inspirational work environment through personalized and ongoing leadership assessment, development, and coaching, with an emphasis on emotional intelligence development., Design and deliver leadership programming based on positive psychology and intentional change theory., Design and deliver leadership conferences for 250+ leaders with outside vendors, speakers, and programming that promotes optimization and positive behavioral changes., Champion increased focus on employee belonging and engagement as a catalyst for improved business results., Use innovative tactics and relational expertise to drive employee engagement across every measure., Analysis: The ability to collect, understand, and interpret data to understand evolving people and business needs., The ability to receive and share information with others verbally, non-verbally, and in writing.

Laura A. Guilliam