Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Timeline
Hi, I’m

Laura Ahuatl

Bridgeport,CT

Summary

Proven team player and adept at POS System Operation, I excelled at Whole Food Market by enhancing customer satisfaction through exceptional service and maintaining high standards of food safety. Leveraged multitasking abilities to streamline processes, contributing significantly to the cafe's efficiency and environmental goals. My friendly demeanor and cash handling expertise have consistently improved workplace productivity and customer experience.

Overview

2
years of professional experience

Work History

Whole Food Market

Barista/ Bakery Associate
07.2022 - Current

Job overview

  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
  • Implemented sustainable practices such as waste reduction initiatives, contributing to the cafe''s environmental responsibility goals.
  • Packaged bagels, muffins and other food items for customer purchase.
  • Ensured food safety compliance by following strict guidelines for storage, handling, and preparation of baked goods.
  • Retained detailed knowledge of ingredient lists and allergen information, enabling confident response to customer inquiries regarding dietary restrictions or preferences.
  • Checked expiration dates and rotated products to verify freshness and avoid spoilage.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.

Guacamole Restaurant

Busser/Host
04.2022 - 05.2023

Job overview

  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Input orders accurately into POS terminal, split bills and accepted payments.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Backed up servers by checking on tables and retrieving items for guests.

Education

Norwalk Community College
Norwalk, CT

Associate Degree In Nursing from Nursing

Skills

  • Friendly and outgoing
  • Team Player
  • Cash Handling
  • Opening and closing duties
  • Exceptional customer service
  • POS System Operation
  • Excellent math skills
  • Adaptable and Flexible
  • Multitasking Abilities
  • Food Preparation

Languages

English
Native or Bilingual
Spanish
Native or Bilingual
Availability
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Timeline

Barista/ Bakery Associate

Whole Food Market
07.2022 - Current

Busser/Host

Guacamole Restaurant
04.2022 - 05.2023

Norwalk Community College

Associate Degree In Nursing from Nursing

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Laura Ahuatl