LAURA A. HULLETT

Manage daily operations of office workflow, environment and supported any special projects.

• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Responsible for the management of the Canonical paperwork for 134 Seminarians from over 30 Diocese.
• Coordinated meetings for Seminary Admissions and Vocation Director visits.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues, visitors, alumni and local community.

• Assisted approximately 50 incoming clients per year with complex situations by providing clear guidance on the intake process and available services, resulting in increased understanding and engagement for clients unique situations.

• Experienced Administrative Assistant with a proven history of working in the Higher Education industry.
• Dedicated problem solver able to thrive in fast paced environments to achieve timelines and goals.
• Skilled in customer service, office management, student worker training, data analysis, event management, marketing, and editing.

• The position represents the highest promotion in the third year of employment.
• Responsible for all merchandising of Misses and Women's size sportswear at the company's Long Ridge Mall store (renamed Greece Ridge Center).
• Specific areas of responsibility included purchasing inventory, seasonal merchandising, sales promotion, and department management.
• Assignment included management of a 10,000 square foot sales floor, and profit and loss responsibility for an annual turnover of two million dollars.
• A sales force of 20 to 30 employees (dependent upon season) was under my direct supervision.
• Implemented training programs for store staff, ensuring they were well-versed in product knowledge and upselling techniques.
• Personnel duties included hiring, training, and evaluation.
• Leveraged data analytics tools to identify emerging trends, informing long-term business strategy development.
• Set sales and profit targets in conjunction with developing programs to achieve such goals.
• Prior to the above assignment, I held positions; progressing from Management Trainee to Manager to Senior Merchandise Manager.