Laura Alexander
Summary
A proven licensed Real Estate Broker and certified professional with over 10 years of managerial, organizational and human relations competencies, possessing extensive experience in property management, contract negotiations and marketing.
Honest and dependable candidate, able to multi-task, work in a team or independently efficiently. Even tempered personality, which allows ability to make sound decisions in stressful environments. Proficient in Microsoft Office, Word, Excel and many other web based applications. Has the ability to grasp new concepts and procedures quickly. Ready to bring knowledge and abilities to challenging role with potential for long-term career advancement and success.
Overview
12
12
years of professional experience
Work History
Licensed Community Association Manager (CMA)
Community Specialists
09.2022 - Current
- Managed budgets for a high-rise property which consisted of 279 units, ensuring financial stability and proper allocation of funds.
- Negotiated contracts with service providers, securing high-quality services at competitive prices for the associations managed.
- Conducted thorough research on new industry trends and best practices to enhance the overall management strategy for each association managed.
- Communicated effectively with owners, residents, and on-site associates.
- Planned and conducted monthly board meeting, provided financial documents, management reports ad presented side by side comparison bids for proposed improvements.
- Enhanced communication between homeowners and board members through regular meetings and detailed reports.
- Supervision of the door staff and maintenance team. Daily interaction with the Chief Engineer.
Licensed Community Association Manager
Firstservice Residential
01.2019 - 09.2022
- Enhanced communication between homeowners and board members through regular meetings and detailed reports.
- Facilitated 1 1.5 million capital improvement which required constant communication , securing alternative parking during the duration of the four-phase project .
- Developed and maintained strong relationships with vendors, resulting in cost-effective services for the associations.
- Assisted boards in updating governing documents to reflect current industry standards and legal requirements.
- Oversaw successful community improvement projects, such as parking garage and facility renovations.
- Reduced delinquency rates by implementing effective collection procedures while maintaining open lines of communication with homeowners facing financial difficulties.
Property Manager
AMG Realty LLC
09.2014 - 12.2019
- Managed the day-to-day operations of three scattered site properties located in the Southwest Suburbs
- Properties included studio and one-bedroom market rate units
- Supervision and direction of maintenance staff and leasing agents
- Collected rents, adjusted accounting ledgers utilizing various rental software
- Achieved 100% occupancy in less than 30 days utilizing the internet by posting ads on various websites, hosting open houses, responding to email leads and community outreach programs
- Utilized project management skills to ensure all property improvements were completed as stipulated by city codes and ordinances
- Obtained bids, met with contractors and scheduled repairs with residents in a timely manner.
ASSISTANT PROPERTY MANAGER
INTERSTATE REALTY INC.
01.2012 - 03.2014
- Assist the Property Manager in the day-to-day operations of a blended development which was comprised of 182 units; tax-credit, Market Rate and Project based subsidized programs
- Attended quarterly residential meetings in an effort to achieve 100% occupancy and ensure compliance of government programs
- Utilized organizational skills to effectively perform clerical duties such as; move-out inspections, meet with residents, prospects, contractors and fellow employees, preparing leases and lease renewal extensions
- Obtained third party verifications of income and assets during annual recertification periods in an effort to negotiate lease terms, contract rental rates and residential retention.
Education
Masters of Business - Business Administration And Management
Benedictine University
Lisle, IL01.2011
Masters of Business -
Benedictine University
01.2011
Bachelors of Arts (management) - Business Management
Benedictine University
Lisle, IL01.2008
Skills
- Service contract negotiation
- Administrative Leadership
- Contract Negotiation
- Construction Project Oversight
- Vendor relationship development
- Community operations
- Budget Planning
- Critical Thinking
- Decision-Making
- Microsoft Office
Timeline
Licensed Community Association Manager (CMA)
Community Specialists
09.2022 - Current
Licensed Community Association Manager
Firstservice Residential
01.2019 - 09.2022
Property Manager
AMG Realty LLC
09.2014 - 12.2019
ASSISTANT PROPERTY MANAGER
INTERSTATE REALTY INC.
01.2012 - 03.2014
Masters of Business - Business Administration And Management
Benedictine University
Masters of Business -
Benedictine University
Bachelors of Arts (management) - Business Management
Benedictine University
Similar Profiles
Megan ClarkeMegan Clarke
Medical Assistant at Community Medical SpecialistsMedical Assistant at Community Medical Specialists
Julie SalinasJulie Salinas
Office Manager at Community Management Specialists, Inc.Office Manager at Community Management Specialists, Inc.
Kelsey BergKelsey Berg
Ophthalmologist Technician at Community Eye Care SpecialistsOphthalmologist Technician at Community Eye Care Specialists