Laura Alicia Fierro Veloz
Summary
Dynamic professional with extensive experience at Petróleos Mexicanos, excelling in regulatory compliance and policy implementation. Proven ability to lead multidisciplinary teams, ensuring safety and efficiency. Strong analytical skills and effective communication foster a proactive approach to conflict resolution and project coordination, driving successful outcomes in high-stakes environments.
Overview
26
26
years of professional experience
Work History
Coordinador Especialista B
PEMEX
Mexico City
11.2022 - 06.2025
- Regulatory compliance of regulations, training, and technical support.
- Oversaw audits and inspections by relevant authorities to ensure adherence to standards.
- Managed hazardous work permits, validating compliance with safety protocols.
- Directed mandatory hygiene safety measures to maintain workplace standards.
- Oversight of facility adaptation and compliance with safety and civil protection standards.
- Collaboration in the multidisciplinary group to determine whether the accidents were due to unsafe conditions or actions as part of safety reports.
- Ensured timely updates of regulatory documents related to work permits.
Profesionista "A"
PEMEX
Miguel Hidalgo
01.2019 - 12.2022
- Developed Psychosocial Risk Prevention Policy with health services and evaluation teams for implementation across all Pemex Medical Units.
- Conducted security and civil protection verification tours following inspections by General Directorate of Civil Protection.
- Assisted in simulation exercises by compiling installation and staff status reports from CENDI.
- Consolidated information from business lines for reporting to Security and Civil Protection Unit head.
- Analyzed compliance in Safety, Health, Environmental Protection, Industrial Safety, Fire Protection, and Emergency Control areas.
- Collaborated effectively with coworkers to achieve goals and resolve product and service-related issues.
Profesionista A
PEMEX
Mexico City
03.2016 - 08.2019
- Coordinated evaluation of Pemex system for safety, occupational health, and environmental protection.
- Developed projects to mitigate occupational health and industrial hygiene issues across subsidiaries.
- Strengthened Pemex SSPA System through campaigns, task forces, guidelines, and containment plans.
- Updated Technical Operational Guides for new SSPA System Manual, including psychosocial risk factors and health surveillance.
- Defined strategy and standards for industrial hygiene and occupational health initiatives.
- Reviewed regulations in occupational health and established guidelines for Occupational Health Program implementation.
- Conducted analysis for Internal Civil Protection Programs and emergency response protocols.
- Created training sessions on acute stress management following the September 19, 2017 earthquake.
Profesionista A
PEMEX
Mexico City
06.2013 - 08.2016
- Prepared official correspondence for Subdirector’s administrative assignments.
- Coordinated reservation and purchase of airline tickets and lodging.
- Reviewed documents requiring signatures from Subdirector and Corporate Director.
- Managed electronic filing and documentation for department efficiency.
- Handled Administrative System for routing, registration, and archiving of correspondence.
- Facilitated meeting room coordination and provided telephone assistance.
- Organized Subdirector’s work agenda for national and international assignments.
- Managed confidential information through Dropbox while reviewing internal and external documentation.
Human Resources Assistant
CASE Consultores S.A. de C.V.
Mexico City
01.2012 - 12.2013
- Controlled travel expenses and processed invoices for income and expenditures.
- Developed report formats for consultancy assessments.
- Administered and scored psychometric tests (CLEAVER, IPV, LG, Persona Bajo la Lluvia).
- Organized files, resumes, and documentation for consultancy.
- Published job vacancies on online job boards.
- Screened candidates via phone based on required competencies.
- Scheduled in-person interviews for candidates across various job levels.
- Managed switchboard operations to facilitate communication.
Receptionist
Incoraxis S.A. de C.V.
Mexico City
01.2010 - 12.2011
- Managed switchboard operations to optimize call routing and ensure efficient communication.
- Coordinated travel arrangements, including flight bookings and hotel accommodations for all departments.
- Prepared travel expense reports to streamline reimbursement processes for personnel.
- Drafted official correspondence to promote effective internal communication.
- Handled incoming and outgoing mail to guarantee timely message distribution.
- Organized hotel reservations to meet business travel requirements.
- Facilitated prompt telephone communications to provide essential support.
Administrative Assistant
Border Industrial Services
Juarez City, Chihuahua
01.2005 - 12.2008
- Coordinated and prepared reports for meetings to support strategic decision-making.
- Scheduled interviews for potential candidates, ensuring efficient use of time.
- Drafted and reviewed internal and external correspondence for clarity and professionalism.
- Organized confidential documentation, maintaining strict adherence to privacy standards.
- Managed switchboard operations to facilitate effective communication.
Accounting Assistant
Injectoclean S.A. de C.V.
Juarez City, México
01.2002 - 12.2004
- Managed income and expense invoices for three companies and centralized operations.
- Conducted accounting for employee credit cards across three companies.
- Prepared official correspondence as needed.
- Distributed weekly checks to employees promptly.
- Processed employee enrollments and terminations with social security.
- Reviewed employee social security registrations and terminations for accuracy.
Administrative Coordinator
Oficialía 05 de Registro Civil
Juarez City, Chihuahua
01.1999 - 12.2001
- Managed confidential documentation with strict adherence to privacy protocols.
- Drafted and reviewed internal and external correspondence for accuracy and clarity.
- Delivered materials, including stationery and supplies, to various offices throughout the city.
- Processed weekly delivery of payment checks to employees efficiently.
- Organized filing system for stationery to ensure easy retrieval.
- Settled utility bills for electricity, water, gas, and telephone services for offices.
- Coordinated shipment of packages to maintain timely communications.
- Captured data for birth registration forms every 15 minutes while maintaining accuracy.
Education
Bachelor of Arts - Psychobiology
Universidad Del Valle De México, Campus San Rafael
01.2013
Psychology
University of Texas at El Paso
01.2010
Skills
- Adaptability to change
- Active listening
- Teamwork
- Proactivity
- Communication
- Commitment
- Regulatory compliance
- Policy implementation
- Incident reporting
- Data analysis
- Document control
- Conflict resolution
- Effective communication
- Attention to detail
- Time management
- Project coordination
Personal Information
- Date of Birth: 10/20/80
- Gender: Female
- Nationality: Mexican
- Marital Status: Single
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Coordinador Especialista B
PEMEX
11.2022 - 06.2025
Profesionista "A"
PEMEX
01.2019 - 12.2022
Profesionista A
PEMEX
03.2016 - 08.2019
Profesionista A
PEMEX
06.2013 - 08.2016
Human Resources Assistant
CASE Consultores S.A. de C.V.
01.2012 - 12.2013
Receptionist
Incoraxis S.A. de C.V.
01.2010 - 12.2011
Administrative Assistant
Border Industrial Services
01.2005 - 12.2008
Accounting Assistant
Injectoclean S.A. de C.V.
01.2002 - 12.2004
Administrative Coordinator
Oficialía 05 de Registro Civil
01.1999 - 12.2001
Bachelor of Arts - Psychobiology
Universidad Del Valle De México, Campus San Rafael
Psychology
University of Texas at El Paso