Laura Alvarez
Montclair,CA
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
15
15
years of professional experience
Work History
Administrative Assistant
San Gabriel Pomona Regional Center
05.2022 - Current
- Answered multi-line phone system, routing calls and delivering messages to staff.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Supported executive staff through scheduling meetings and preparing crucial documents.
- Collaborated on special projects as assigned by leadership.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Human Resources Assistant/Payroll Specialist/Executive Assistant
Unipac Shipping
11.2010 - 05.2022
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Answered and redirected incoming phone calls for office.
- Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Processed employee termination paperwork at direction of supervisory staff.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Managed confidential employee records, safeguarding personal and professional information.
- Conducted exit interviews, gathering insights to improve retention and employee satisfaction.
- Streamlined administrative tasks, such as scheduling and document management, to improve HR department efficiency.
- Responded to employee inquiries regarding benefits and other HR topics.
- Updated and maintained employee attendance records.
- Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
- Scheduled and coordinated interviews between hiring managers and potential candidates.
- Set up orientations and initial training for new employees.
- Aided staff with employee performance review paperwork and documentation.
- Conducted exit interviews with terminated employees.
- Provided customer service to employees regarding payroll inquiries and issues.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Created new hire and termination documents for payroll.
- Maintained strict confidentiality of all payroll information and records.
- Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
- Collaborated with human resources to maintain up-to-date employee information for precise payroll calculations.
- Facilitated smooth onboarding of new hires by efficiently entering relevant data into the payroll system.
- Reviewed time records for 200+ employees to verify accuracy of information.
- Oversaw accurate processing of special payroll situations, such as bonuses, terminations, and leaves of absence, maintaining strict adherence to policies.
- Improved employee satisfaction with timely and accurate payroll processing, addressing inquiries and resolving issues promptly.
- Collaborated with HR to integrate benefits administration into payroll system, ensuring accurate deduction and contribution calculations.
- Tracked employee vacation, sick and personal time.
- Processed timecards and payroll data for team of employees.
- Audited timesheets and payroll records for accuracy.
- Responded to employee questions and requests for information in timely and knowledgeable fashion.
Education
High School Diploma -
Monrovia High School
Monrovia, CASkills
- Customer service
- Data entry
- Computer skills
- Office administration
- Microsoft Word
- Microsoft Excel
- Microsoft outlook
- Filing
- Clerical support
- Dedicated team player
- Appointment scheduling
- Verbal communication
- Professional and mature
- Mail handling
- Multi-line phone systems
- Confidential document control
- Mail distribution
Languages
Spanish
Native or Bilingual
Timeline
Administrative Assistant
San Gabriel Pomona Regional Center
05.2022 - Current
Human Resources Assistant/Payroll Specialist/Executive Assistant
Unipac Shipping
11.2010 - 05.2022
High School Diploma -
Monrovia High School