Laura Amezquita
803 Hummingbird DR ,TX
Summary
Dedicated Medical Assistant with proven expertise in patient care and office administration honed at True Weight Loss Clinic. Excelled in HIPAA compliance and medical office procedures, enhancing patient satisfaction and streamlining operations. Skilled in healthcare industry best practices, with a knack for initiative-taking and improving efficiency.
Overview
19
19
years of professional experience
Work History
Medical Assistant/Receptionist
True Weight Loss Clinic
04.2024 - Current
- Checked patient insurance, demographic, and health history to keep information current.
- Maintained current and accurate medical records for patients.
- Helped patients complete necessary medical forms and documentation.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Conducted patient intake interviews, recording and documenting relevant information.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Performed various administrative tasks by filing, copying and faxing documents.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Received and routed laboratory results to correct clinical staff members.
- Registered and verified patient records before triage with most up-to-date information.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
Medical Assistant
Family Wellness Center
02.2006 - 04.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Checked patient insurance, demographic, and health history to keep information current.
- Maintained current and accurate medical records for patients.
- Helped patients complete necessary medical forms and documentation.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Prepared and processed patient referrals and transfer requests.
- Conducted patient intake interviews, recording and documenting relevant information.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Answered phone calls and messages for 3-physician 1 medical facility, scheduling appointments, and handling patient inquiries.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Obtained payments from patients and scanned identification and insurance cards.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Provided comprehensive training to new staff members, ensuring consistent quality in drug test administration.
- Stayed current on industry trends and emerging technologies, incorporating best practices into daily operations when appropriate.
Education
GED -
TQ Brow Center
Marble Falls, TXHealthcare
Allied Health Careers
Austin, TX06-2007
Skills
- Medical office procedures
- Initiative-taking
- Healthcare industry
- Medical receptionist experience
- Patient check-in and check-out
- Front desk operations
- HIPAA compliance
- Office administration
- Patient scheduling
- Patient registration
- Reminder calls
- Electronic medical records
- HIPAA guidelines
- Insurance verification
- Medical terminology
- Documentation
- Medical charting
Languages
Spanish
Native or Bilingual
Timeline
Medical Assistant/Receptionist
True Weight Loss Clinic
04.2024 - Current
Medical Assistant
Family Wellness Center
02.2006 - 04.2024
GED -
TQ Brow Center
Healthcare
Allied Health Careers
Similar Profiles
Gracie PocheGracie Poche
Nutrition Counselor at Aspen Weight Loss ClinicNutrition Counselor at Aspen Weight Loss Clinic
Amanda BooherAmanda Booher
CNA at DR. GIROUARD'S WEIGHT LOSS AND WELLNESS CLINICCNA at DR. GIROUARD'S WEIGHT LOSS AND WELLNESS CLINIC
Amy Rodriguez-WilliamsAmy Rodriguez-Williams
Certified Family Nurse Practitioner at Shalom Family And Weight Loss Clinic PLLCCertified Family Nurse Practitioner at Shalom Family And Weight Loss Clinic PLLC