Laura Andres
Beaverton,OR
Summary
Results-driven Sales Specialist New Development bringing a demonstrated record of continuous sales growth. Proven track record of achieving challenging profit and sales goals. Demonstrated success in building strong partnerships in the Senior Living Industry.
Overview
13
13
years of professional experience
Work History
Sales Specialist New Development
The Springs Living
Vancouver, WA
04.2023 - Current
- Created customized presentations for potential customers.
- Analyzed customer feedback to improve product offerings and services.
- Assisted in the development of promotional materials for new products or services.
- Generated daily reports on sales performance metrics such as revenue goals achieved.
- Planned outbound sales calls and emails campaigns targeting prospective clients.
- Recruited, hired and trained new hires to optimize profitability.
- Reduced process lags by training employees on best practices and protocols.
Sales Support Specialist
The Springs Living
McMinnville, OR
02.2022 - 04.2023
- Tracked sales leads and opportunities within the company's CRM system.
- Conducted training needs analysis to identify areas of improvement in sales performance.
- Designed promotional materials such as brochures, flyers and newsletters to support sales efforts.
- Collaborated with other departments within organization to create cohesive strategies that drive successful outcomes.
- Implemented a continuous improvement program designed to improve the quality of training delivery across the organization.
- Recruited, trained and mentored sales team members, offering continuous support for professional development.
Community Relations Director
The Springs Living
Wilsonville, OR
10.2020 - 02.2021
- 48% Inquiry to Tour Ratio Average
- 50% Tour to Move-in Ratio Average
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our services.
- Prioritized and organized tasks to efficiently accomplish sales goals.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Community Relations Director
Regency Park Assisted Living Center and Memory Care
Portland, OR
08.2017 - 10.2020
- Strategic Planning.
- Developing Marketing Plans.
- Building and Developing Sales and Marketing Departments.
- Manage Budgets.
- Lead Generation.
- Social Media Management.
- Developing and training of Sales and Marketing Directors.
- Quickly responded to resident and lead issues and inquiries.
- Increased professional knowledge and training to remain focused on long term objectives.
- Continually met or exceeded goals set by management.
Director of Marketing
Jennings McCall Center
Forest Grove, OR
10.2015 - 08.2017
- Created and implemented traditional marketing campaigns.
- Developed and deepened professional relationships with vendors, negotiated contracts and monitored performance.
- Updated web pages and social media profiles with engaging and current content.
- Devised innovative strategies to drive customer engagement.
- Analyzed competitive environment and consumer trends to stay on top of changing market environments.
- Applied market knowledge and customer insight analysis to drive sales through targeted promotions.
- Researched market competitors to identify potential new service opportunities.
- Used cold calling and networking to sell services.
- Cultivated strong professional relationships with industry partners, creating focused campaigns to drive long-term business development.
Administrative Intern
Avamere of Oregon City
Oregon City, OR
06.2013 - 08.2013
- Work with Abaqis quality improvement program.
- Proficient Use of Point Click Care(EMR).
- Abide by HIPPA Regulations.
- Collection of data.
- Analysis and presentation of data.
- Admission Paperwork.
- Medical Record Organization.
- Financial and Billing paperwork.
Caregiver
Farmington Square
Beaverton, OR
06.2011 - 11.2011
Education
MBA - Business Administration
George Fox University
Newberg, OR06.2015
Bachelor of Science - Public Health
Oregon State University
06.2014
Associates - Science
Portland Community College
09.2012
Associates - General
Portland Community College
06.2012
AAOT - General Studies
Portland Community College
09.2011
Skills
- Communications leadership
- Collaboration
- Flexible
- Teambuilding
- Planning
- People skills
- Conflict resolution
- Training & Development
- Active listening
- Profit and revenue-generating strategies
- Exceptional multi-tasker
- Promotional sales events
- Compelling leadership skills
- Lead generation
- Continuous improvements
- Rapport and relationship building
- Recruiting and hiring
- Project planning
- Customer service
- Event coordination
- Sales presentations
- Email campaigns
- Client relations
- Pricing strategy
- Staff training and development
- Strategic planning
Timeline
Sales Specialist New Development
The Springs Living
04.2023 - Current
Sales Support Specialist
The Springs Living
02.2022 - 04.2023
Community Relations Director
The Springs Living
10.2020 - 02.2021
Community Relations Director
Regency Park Assisted Living Center and Memory Care
08.2017 - 10.2020
Director of Marketing
Jennings McCall Center
10.2015 - 08.2017
Administrative Intern
Avamere of Oregon City
06.2013 - 08.2013
Caregiver
Farmington Square
06.2011 - 11.2011
MBA - Business Administration
George Fox University
Bachelor of Science - Public Health
Oregon State University
Associates - Science
Portland Community College
Associates - General
Portland Community College
AAOT - General Studies
Portland Community College
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