Overview
Work History
Education
Skills
Skills
Timeline
Generic

Laura Annunziata

Miami,Florida

Overview

3
3
years of professional experience

Work History

Front Desk Agent

Aloft Miami Doral
01.2023 - 08.2023
  • Collected room deposits, fees, and payments.
  • Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
  • Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
  • Handled incoming calls professionally, directing inquiries to appropriate personnel as needed.

Front Desk Receptionist

My Smile Miami
07.2020 - 08.2023
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.

Education

Bachelor of Science - Bachelor of Science in Nursing

Nova Southeastern University
Miami
05.2025

Associate of Arts - Pre- Nursing

Miami Dade College
Miami, FL
12.2022

High School Diploma -

John A. Ferguson Senior High School
Miami, FL
06.2020

Skills

    Jackson Memorial Hospital, Miami, Fl January 2024-April 2024

    Nursing Student, Medical Surgical Unit, Ryder Trauma Center

    Perform vital signs, tidy patient rooms, cleanse patients, and stocking supplies

    Used and empathetic approach to build patient trust

    Developed patient care plans, assessments, and evaluations for nursing diagnoses

    HCA Florida Mercy Hospital, Miami, FL May 2024-August 2024

    Nursing Student, Medical Surgical Unit

    Fostering professional relationships with registered nurses and other healthcare staff Enhancing bedside knowledge by observing communication between nurses with patients

    and families, recording documentation, and witness withdrawing medications

    Perform vital signs, tidy patient rooms, cleanse patients, and stocking supplies

Skills

  • Fluent in English, Spanish and Italian
  • Basic Life Support (BLS) Certified

Timeline

Front Desk Agent

Aloft Miami Doral
01.2023 - 08.2023

Front Desk Receptionist

My Smile Miami
07.2020 - 08.2023

Bachelor of Science - Bachelor of Science in Nursing

Nova Southeastern University

Associate of Arts - Pre- Nursing

Miami Dade College

High School Diploma -

John A. Ferguson Senior High School

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Laura Annunziata