Laura Aparicio
Salinas,CA
Overview
6
6
years of professional experience
1
1
Certification
Work History
Office Manager
Desert Star Systems LLC
07.2022 - Current
- Created, maintained and updated filing systems for paper and electronic documents.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Payroll
- Human Resources
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Managed office operations while scheduling appointments for department managers.
- Controlled finances to lower costs and keep business operating within budget.
- Managed compliance to keep organization operating within legal and regulatory guidelines.
- Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
- Evaluated employee records and productivity and submitted evaluation reports.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Dermatologist Receptionist
Dr.Howard A.Oriba, MD,
05.2021 - 05.2022
- Reviewed patient allergies, problems, medications, and immunization statuses.
- Ordered and executed various tests, analyses, and diagnostic images to provide information on patient condition.
- Recorded patients' health histories and provided over [Number] consultations weekly.
- Referred patients to medical specialists for consultant services when necessary for patient's well-being
Store Manager
Santa Fe Foods
05.2017 - 03.2021
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Assisted with hiring, training and mentoring new staff members.
- Customer service and adherence to standard practices.
- Trained new employees on proper protocols and customer service standards.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Interacted well with customers to build connections and nurture relationships.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Reported issues to higher management with great detail.
- Cashing Service
- International money transfer service
- Handle problematic customers and clients to assist lower level employees and maintain excellent customer service
Skills
- Information Protection
- Team Bonding
- Mail Handling
- Project Manager
- Excellent Multitasking
- Billing and Invoicing
- Biweekly Payroll Processing
- Human Resources
- Office Supplies and Inventory
Certification
- Human Resources Certificate
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Office Manager
Desert Star Systems LLC
07.2022 - Current
Dermatologist Receptionist
Dr.Howard A.Oriba, MD,
05.2021 - 05.2022
Store Manager
Santa Fe Foods
05.2017 - 03.2021