Professional administrator with a proven track record in streamlining operations and enhancing productivity across diverse environments. Expertise in coordinating teams, managing resources, and driving projects to successful completion while maintaining a strong focus on collaboration and problem-solving. Demonstrates adaptability to changing needs and a commitment to achieving results as a reliable team player. Proficient in office management, strategic planning, and effective communication, ensuring confidentiality and fostering a positive workplace culture.
Overview
33
33
years of professional experience
Work History
Administrator
UNIWAY OF CHARLESTON
01.1995
Responsible for handling all customer needs and inquiries.
Responded to phone-based clients and confirmed appointments.
Conducted filing and maintained office supply inventory.
Received and managed all membership payments.
Prepared all corporate memos and documents.
Membership organization offering members name-brand home furnishings for factory direct prices.
HR Administrative Assistant
U.S. Center for SafeSport
11.2021 - Current
Assists in processing nationwide employee onboarding and offboarding procedures to ensure compliance with organizational policies.
Coordinates scheduling of meetings, training sessions, and events for The Center's local, national, and global department initiatives.
Maintains and updates employee records in HR information systems for accuracy and efficiency.
Responds to employee inquiries regarding benefits, policies, and procedures, facilitating effective communication.
Supports recruitment efforts by preparing job postings and organizing candidate materials for review.
Conducts preliminary screenings of applicants, providing insights on candidate qualifications to hiring managers.
Collaborates with team members to improve administrative processes, enhancing overall department efficiency.
Efficiently manages personnel files, ensuring all documents were up-to-date and in compliance with legal requirements.
Maintains confidentiality of sensitive HR information, adhering to strict privacy guidelines at all times.
Contributes to a positive company culture by planning engaging team-building events and activities.
Enhances onboarding experience for new hires through well-organized orientation sessions and timely completion of paperwork.
Supports recruitment efforts by coordinating job postings, reviewing resumes, and scheduling interviews.
Ensures accurate recordkeeping of required employee trainings or certifications in accordance with industry regulations or company policies.
Delivers friendly assistance with new hires throughout interviewing and hiring process.
Performs various computer functions including word processing, spreadsheets and basic desktop publishing.
Regional Contract & Admin Specialist
BRIGHTVIEW LANDSCAPE & DEVELOPMENT
01.2021 - 09.2021
Coordinated with VP/General Manager, Asst. Branch Manager, and Business Developer in generating business and creating and finalizing contracts for the construction and development of the company. Consulted with numerous multi-million-dollar business clients to identify terms for solutions as part of contract drafting proposals.
Some clients to include: Gaylord Hotels, Inc; MLB Field of Dreams; DR Horton; Pulte Homes; Richmond American Homes; Toll Brothers; Meritage Homes; Ryan Companies; Lennar; Vail Hotel Partners; State of Colorado; City and County of Denver
Maintained accurate & thorough job details documentation based on client's specific needs
Organized, prepared, and coordinated receive/sign/seal of all contracts, and maintained filed server shared job folders for all legal documentation
Responsible for dispersing client's certificates of insurance, rates, client letters, and executed contracts
Point of contact for reviews and approvals, entering legal details, and running legal reports in Dynamics 365 – CRM
Handle and prepare credit applications and filed tax exempt certificates per job
Collaborate digitally between Corporate Management, Legal, and Regional Management to provide expert solutions that are used company-wide
Onboarding and training of field employees by submitting the requisition for the corresponding software, programs, and applications for their role, as well as setting up those program apps on their IT equipment
Accountant
THE SOLOMON FOUNDATION
02.2017 - 10.2020
Responsible for assisting and reporting to the CEO and Sr.VP and Controller in processing and accounting for all financial aspects of an annual $700 million budget. Consistently reviewed and reported to our CEO by updating all the banking balances on the daily cash spreadsheet for banking transactions in our Investment, Loan, and Accounting teams.
Responsible and primary for all Accounts Payable totaling over an average of $9 Million annually and Accounts Receivable transactions
Prepared, recorded expenses, and reconciled all Rent Statements and invoicing for tenants of the Solomon Centre
Obtained expense details and sent out Credit card statements for over 20 employees and input with expense accounts in Replicon (financial management system)
Paid out Grants and sponsorships and maintained and reconciled expenses to report to CEO and Board
Reconciled accounts and completed JE's for all accrued expenses, rents, grants, CAM receivables, sponsorships, and prepaid expenses
Managed and reconciled spreadsheet for all prepaid monthly/yearly expenses
Updated monthly spreadsheet for all depreciation on assets
Set up and processed wires for our Investment and Loan teams
Ensured Investment and Loan transactions were processed and uploaded to our bank at the close of business each day, with balance accuracy/discrepancy
Processed and rolled dated daily for our software updates in each Investment and Loan profile
Process, deposit, and post JE's for all donations and banking transactions
Obtain and input all vendors tax records and documentation in our DDI AP system
Cooperate with financial audits and reviews
Extremely organized, trustworthy, discrete and honest
Financial Assistant
MOUNT ARARAT CHURCH
07.2015 - 12.2016
Assisted and reported to the Director of Finance in processing and accounting for all financial aspects of an annual $4.3 million church budget. Utilized diverse experience gained from involvement in multiple types of financial industries, especially church accounting, to increase operational efficiencies. Helped reduce unnecessary programmatic staff spending and foster more effective use of God's resources by teaching and encouraging members to develop a greater culture of increased stewardship and church financial responsibility.
Primary for all Accounts Receivable transactions
Secondary for Accounts Payable transactions
Advise Executive Pastor and Senior Pastor regarding financial matters and decisions
Process, deposit, post and file all contributions, receipts, and bills across campuses
Provide contribution statements and related communications to members
Receive and record Payroll information, generate paychecks, assist with tax filing
Obtain and provide onboard personnel tax records and documentation for new staff members and coordinate with Executive Pastor
Submit and Review all staff and volunteer background checks
Prepare and maintain financial data and files, general ledger and reports for bank reconciliation, and provide updates to executive staff, elders, and finance/personnel committees
Assist in preparing annual budget
Cooperate with financial audits and reviews
Bank Teller
WELLS FARGO
02.2015 - 07.2015
Maintained and balanced a daily cash drawer in excess of $20k. Processed customer transactions within established guidelines requiring a high attention to detail. Identified and made sales referrals, recommended alternate channels, cross-sold bank services and products for Wells Fargo partners, and provided excellent customer service.
Processed bonds and coupons
Foreign currency and transfers
Night Drop deposits business and personal transactions
Engaged customers to determine solutions for their financial needs
Participated in continuous ongoing professional development training
Sales Manager
INTEGRITY HOMES
11.2013 - 01.2015
Responsible for new customer relations, coordinating prospective customer follow up, managing all administrative office functions. Helped the sales team to achieve and maintain an excellent customer service rating.
Produced weekly marketing to help increase traffic flow
Collaborated on weekly project management meetings with sales team, construction managers and clients
Managed Weekly Reports
Conducted daily maintenance of follow up database
Developed new customer and visitor relations
Provided excellent customer service by maintaining strong relationships and consistent follow up
Maintained the neighborhood entrance, home sites, sales office, model home, signage, and landscape in excellent condition.
Negotiated contracts and maintenance of transactions with a value of 3.3 million (e.g.) so far.
New Home Builder based out of Virginia and Maryland
Accounting Assistant/Administrative Assistant
CROSSROADS CHRISTIAN CHURCH
01.2008 - 01.2012
Responsible for payroll, general accounting, 403b plan, online giving, human resources, insurance, member contribution statements, and assisted Business Administrator in all financial aspects of the church.
Responsible for weekly payroll calculations and tax deposits.
Responsible for quarterly and annual payroll tax Form 941 reporting, helped prepare W-2s and 1099s.
Helped track and maintain employee 403b plan – weekly contributions and vesting calculations.
Managed accounts payable process including credit applications, vendor setups, invoice approvals and processing, and vendor payments.
Recorded all deposits from member contributions.
Maintained accounting system for online purchases and contributions.
Assisted in coordinating quarterly and annual member contribution statements and annual giving envelopes.
Gathered proper identification and forms (I-9’s, W-4’s, etc.) for new employees.
Independent Christian church with annual budget of $9,360,000.
VIP Administrator
CHASE MANHATTAN BANK
01.2000 - 01.2001
Responsible for handling customer credit applications and verifying credit information accuracy.
Conducted faxing and word processing.
Prepared necessary documents for management.
Insured accurate memo and mail delivery to all employees.
Call Center specializing in national credit and loan application support.
Service Administrator/Warranty Clerk
HEARTLAND TOYOTA
01.1996 - 01.1997
Responsible for scheduling service appointments and assisting Service Manager with all customer needs.
Re-designed customer relations system procedures which significantly contributed to 1997 Service Department National Award from Toyota Corporate Headquarters.
Created and resolved new warranty system and served as a warranty trainer.
Set up all sublet repairs.
Created and maintained all customer files.
Prepared, faxed, and photocopied all Manager’s documents.
Award-winning automotive dealership serving the greater Kitsap County, Washington.
Cashier/Assistant Manager
CONOCO
01.1993 - 01.1995
Responsible for setting and adjusting prices on retail products for maximum profitability.
Maintained appropriate inventory levels.
Provided customer service.
Posted bank deposits.
Served as cashier.
Convenience store / Fuel station
Education
Business
New Mexico Junior College
Hobbs, NM
High School - undefined
Hobbs High School
Hobbs, NM
01.1992
Skills
Administrative assistance expertise
Client support
Client confidentiality commitment
Strong communication skills
Experienced in Word, Excel, PowerPoint, and Outlook