Summary
Overview
Work History
Education
Skills
Timeline
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Laura Arredondo

San Marcos,TX

Summary

Dynamic bartender with extensive experience from previous work history, excelling in customer service and cash handling. Proven ability to boost sales through effective upselling and maintain inventory accuracy. Skilled in Aloha POS operation and team training, ensuring a welcoming atmosphere while adhering to responsible alcohol service standards.

Overview

9
9
years of professional experience

Work History

Bartender

El Arroyo
Austin, TX
01.2024 - 06.2025
  • Greeted customers and provided excellent customer service.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Processed payments accurately and efficiently with POS system.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Stocked ice bins and coolers as needed throughout shift.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Checked identification cards for proof of age prior to serving alcohol beverages.
  • Assisted in setting up the bar for service shift.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Made friendly conversation with customers to provide enjoyable bar experience.
  • Remained calm and poised during busy periods, promoting great customer service to guests.

Bartender

Waterloo Ice House Restaurant
Austin, TX
08.2021 - 11.2023
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Attended regular training sessions to stay updated on new products or trends.
  • Organized storeroom inventory of supplies such as cups, napkins, straws.
  • Adhered to state regulations regarding serving alcohol responsibly.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
  • Poured wine, beer, and cocktails for patrons.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Effectively multitasked within fast-paced environment.
  • Greeted frequent visitors by name and explained new promotions.
  • Managed accurate bar tabs and processed cash and credit card transactions.

Server/ Bartender

Chili's Restaurant
Austin, TX
05.2016 - 03.2021
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Delivered food orders promptly and courteously.
  • Assisted in training new servers.
  • Provided excellent customer service to ensure satisfaction.
  • Prepared drinks according to standard recipes.
  • Took orders from customers accurately and in a timely manner.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Stocked service areas with supplies during slow periods.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Ensured that each guest was served courteously, quickly, and efficiently.

Education

High School Diploma -

Austin Community College
Austin, TX

Skills

  • Customer service
  • Cash handling
  • POS system operation
  • Inventory management
  • Time management
  • Communication skills
  • Sales promotion
  • Liquor restocking
  • Attention to detail
  • Bar service preparation
  • Safe food handling procedures
  • Maintaining a clean bar
  • Team player attitude
  • Cleanliness and hygiene
  • Aloha POS
  • New hire training
  • Patience and tolerance
  • Food service
  • Team training and development
  • Classic cocktails
  • Responsible alcohol service
  • Professional appearance
  • Menu memorization
  • Cash and credit transactions
  • Outstanding customer service

Timeline

Bartender

El Arroyo
01.2024 - 06.2025

Bartender

Waterloo Ice House Restaurant
08.2021 - 11.2023

Server/ Bartender

Chili's Restaurant
05.2016 - 03.2021

High School Diploma -

Austin Community College

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Laura Arredondo