Laura Auszura
Randolph,VT
Summary
Service-oriented purchasing leader with extensive experience in logistics and project management. Demonstrated success in improving organizational efficiency through strategic vendor relations and effective inventory management. Seeking a leadership role to apply business acumen and strong interpersonal skills.
Overview
34
34
years of professional experience
Work History
Products Manager
AADCO Medical, Inc.
Randolph, Vermont
01.2010 - Current
- New product development and sourcing.
- Manage inventory levels for all products purchased domestically and overseas.
- Assessed recurring business needs to maintain optimal inventory levels.
- Establish and maintain vendor relations.
- Identified and sourced new vendors to meet purchasing requirements.
- Built competitive bidding environment with broad range of suppliers.
- Liaison to Quality, Engineering, Manufacturing, Accounts Payable, Sales and Warehouse.
- Oversaw management of all sterile products to ensure compliance with safety standards.
- Coordinate sterilization loads with contracted off site sterilizer.
- Coordinate all import/export shipments.
- Conduct market research to determine appropriate pricing.
- Compiled monthly trend reports for sales force and summarized insights for National Sales Manager.
- Manage Purchasing Department with 1 direct report.
- Assist with the training of new Sales Representatives.
Senior Therapeutic Sales Professional
Glaxo Smith Kline
Montpelier, Vermont
01.2003 - 01.2010
- Generated new revenue through strategic development and implementation of targeted sales plans.
- Sold a portfolio of pharmaceutical products and services to physicians, nurses, practice managers and pharmacists.
- Identified opportunities to differentiate value of GSK products from competition.
- Aligned customer patient profiles and business needs with tailored solutions, ensuring exceptional customer service.
- Developed long term relationships with healthcare providers and national key opinion leaders.
- Trained sales staff to ensure each had the product knowledge and sales skills to achieve all sales targets.
- Assessed skills gaps and developed targeted training programs. facilitating sessions and providing ongoing support to sales staff.
Inside Sales Operations Supervisor
Clifford of Vermont
Bethel, Vermont
01.1997 - 01.2001
- Achieved optimal levels of customer service and operation efficiency by managing daily staffing levels.
- Managed the performance of 10 Customer Service Reps and Receptionist.
- Supervised staff to equip team members with information, knowledge, skills, tools, and motivation for achieving job performance requirements.
- Identified and resolved job performance problems.
- Completed order entry freight claims, returns, and resolved customer complaints in a timely and accurate manner.
- Collaborated with sales, credit, accounting, marketing, and warehouse departments to resolve operational issues and enhance business process performance.
- Achieved greater efficiencies and higher service levels while minimizing costs and waste.
Customer Service Representative
Clifford of Vermont
Bethel, VT
01.1993 - 01.1997
- Handled incoming calls from existing and potential customers to resolve inquiries swiftly.
- Addressed customer service issues while providing detailed sales information.
- Conducted research on optimal pricing and lead times to support inside sales efforts.
Education
BS - Biology
Cedar Crest College
Allentown, PA01-1991
Skills
- Project management
- Vendor management
- Organizational efficiency
- Client collaboration
- Cross-functional collaboration
- Strategic decision-making
- High-pressure performance
- Computer proficiency
- Quick learning
- Self-motivation
- effective interpersonal interaction
Professional Development
- Workplace Safety & OSHA Compliance, National Seminars, 04/01/14
- Glaxo Smith Kline New Sales Representative 4 week in-house training, 12/01/03
- How to Motivate, Manage and Lead a Team, American Management Assoc., 06/01/00
- Criticism and Discipline Skills for Managers, American Management Assoc., 01/01/99
- Management Skills for New Supervisors, SkillPath Seminars, 04/01/97
- Business Writing for Results, Fred Pryor Seminar, 12/01/96
Timeline
Products Manager
AADCO Medical, Inc.
01.2010 - Current
Senior Therapeutic Sales Professional
Glaxo Smith Kline
01.2003 - 01.2010
Inside Sales Operations Supervisor
Clifford of Vermont
01.1997 - 01.2001
Customer Service Representative
Clifford of Vermont
01.1993 - 01.1997
BS - Biology
Cedar Crest College