Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Hi, I’m

Laura Avants

Grants Pass,OR
Laura Avants

Summary

Dynamic small business owner with over a decade of experience at The Wilderville Store and Creekside Diner. Proven expertise in inventory management and regulatory compliance, enhancing customer satisfaction and employee morale. Adept at problem-solving and staff training, consistently optimizing operations to drive profitability and create inviting environments for customers.

Overview

34
years of professional experience

Work History

The Wilderville Store

Store Owner
01.2002 - 12.2024

Job overview

  • Adapted store operations to meet changing market conditions and customer needs while preserving overall business stability.
  • Boosted employee morale, providing comprehensive training programs and fostering a positive work environment.
  • Increased customer satisfaction by implementing efficient store operations and providing exceptional customer service.
  • Maintained a clean, organized, and visually appealing store environment to create an inviting shopping experience.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
  • Managed inventory levels for optimal stock availability, reducing excess stock and minimizing costs.
  • Managed day-to-day business operations.
  • Reduced operational costs with effective inventory management and streamlined purchasing processes.
  • Ensured compliance with health, safety, and sanitation regulations to maintain a clean and safe shopping environment for customers.

Creekside Diner

Restaurant Owner
01.2002 - 12.2024

Job overview

  • Managed payroll, daily deposits, and cost controls.
  • Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
  • Set employee schedules, delegated work, and monitored food quality and service performance.
  • Ensured compliance with all health department regulations, maintaining a safe environment for both employees and patrons alike.
  • Optimized menu offerings based on customer feedback, leading to better sales performance and high levels of repeat business.
  • Recruited, hired, and trained talented staff to fill vacancies.

US Postal Service. 10 Yr +

Contract Post Office
01.2002 - 12.2024

Job overview

  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Completed daily reports, stamp and supply orders, as necessary, and routine audits.
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Orient Overseas Container Line, LLC (USA)

Administrative Assistant, Customer Service, Etc
02.1991 - 01.2002

Job overview

Executive Administrative Support for 9 Directors.

Planning and Logistics for Worldwide meetings.

Prepared materials for meetings.

Worked in multiple departments, including: Pricing, Inbound and Outbound Customer Service, Documentation and Trainer.

Coordinated the movement of containers intermodally, by ship, truck and train.

Had strong organizational and communication skills to communicate with customers and all agencies and organizations required to keep containers moving

Education

Ohlone College
Fremont, CA

San Antonio College
San Antonio, TX

Portland Community College
Portland, OR

Las Positas College
Livermore, CA

American High School
Fremont, CA

High School Diploma
06-1977

Skills

  • Inventory management
  • Payroll & Business Administration
  • Regulatory compliance
  • Problem solving / Customer Relations
  • Store operations
  • Staff hiring, training and management
  • Small business operations
  • Profit and loss analysis
  • Excellent verbal and written communication

Accomplishments

    Completed 4 years in US Air Force

    Trained in Telecommunications

Timeline

Store Owner

The Wilderville Store
01.2002 - 12.2024

Restaurant Owner

Creekside Diner
01.2002 - 12.2024

Contract Post Office

US Postal Service. 10 Yr +
01.2002 - 12.2024

Administrative Assistant, Customer Service, Etc

Orient Overseas Container Line, LLC (USA)
02.1991 - 01.2002

Ohlone College

San Antonio College

Portland Community College

Las Positas College

American High School

High School Diploma
Laura Avants