Laura Avila
Denver,Colorado
Summary
Results-oriented and highly adaptable retail sales professional with a creative problem-solving approach, adept at thriving in challenging environments with limited resources. Known for great time management and resilience, excelling in resolving complex issues while maintaining customer satisfaction. Possesses a strong background in merchandising, inventory management, and product knowledge, enabling effective assistance and guidance to new employees. Proven track record of optimizing store operations to drive sales and deliver an exceptional shopping experience. Seeking to leverage these skills to contribute significantly to a dynamic retail team and achieve mutual success.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
Aramark
06.2021 - Current
- Greeted customers and helped with product questions, item locations, selections, and purchases.
- Maintained clean sales floor.
- Monitored sales floor and merchandise displays for presentable condition.
- Restocked and organized sales floor when needed.
- Trained and supervised new employees on sales floor and register operations.
- Managed efficient register operations.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Consistently ensured customer satisfaction by utilizing analytical skills to identify and resolve customer concerns.
- Applied a creative problem-solving approach to develop innovative solutions that effectively addressed complex challenges.
- Monitored inventory levels, ensuring consistent availability of products and minimizing stockouts.
- Used POS system to process sales, returns, and gift card activations.
- Handling phone orders by explaining product and shipping information.
Education
Bachelor of Arts - Neuroscience
University of Colorado Boulder
Boulder06.2025
High School Diploma -
DSST: College View High School
Denver, CO06.2020
Skills
- Teamwork and Collaboration
- Time Management
- Adaptability
- Communication
- Customer Service
- Inventory Control
- Multitasking
- Organizational Skills
- Visual Merchandising
- Problem Solving
- Assigning Tasks
- Product Knowledge
Timeline
Retail Sales Associate
Aramark
06.2021 - Current
Bachelor of Arts - Neuroscience
University of Colorado Boulder
High School Diploma -
DSST: College View High School
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