Laura Avila
Stuart,FL
Summary
Great customer service skills, attention to detail, and able to multitask. Scheduling appointments, answering phone calls, charting.
Talented professional with several years of experience and successful career in planning, developing, and executing events and initiatives to achieve maximum potential. Creative and highly strategic with excellent leadership and client relations abilities. Professional and outgoing with success in building relationships and attracting new clients.
Performance-oriented and accomplished president offering proven operations management and strategic planning expertise honed in environments. Successful background building and leading results-driven teams to meeting and exceed business targets. Solid human resources and business management expertise.
Overview
13
13
years of professional experience
Work History
President
Avila’s Sunshine Painting Inc
Stuart
09.2013 - 06.2024
- Answering phone calls.
- Scheduling appointments.
- Estimating.
- Painting.
- Customer service skills
- Developed policies, procedures, and short-term and long-term goals for the organization.
- Managed personnel issues including recruitment, hiring, training, performance evaluation, and termination.
Medical Assistant
Women’s Health Specialists
Jensen Beach, Florida
02.2012 - 12.2014
- Preparing patients room for procedures
- Charting.
- Vital signs
- Scheduling
Medical Assistant
Holistic Gynecology of the Treasure Coast
Stuart
06.2011 - 01.2012
- Preparing patient rooms
- Vitals.
- Charting.
- Scheduling.
- Injections.
- Collected samples from patients for laboratory testing purposes.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Provided assistance to medical staff in performing minor surgical procedures.
- Registered new patients into practice management software program accurately entering demographic information.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Inspected equipment to ensure proper working order prior to use on patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Administered injections, medications and treatments as directed by the physician.
- Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Organized patient charts before each day's clinic sessions began.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Cleaned and maintained medical equipment following procedures and standards.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Documented notes during patient visits.
- Organized charts, documents and supplies to maintain team productivity.
- Educated patients about medications, procedures and physician's instructions.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Responded to patient callbacks and phone-in prescription refill requests.
- Measured vital signs and took medical histories to prepare patients for examination.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
Education
High School Diploma -
Fortis College
Port St Lucie07-2010
Skills
- Employee Relations
- Staff Management
- Company Representation
- Business Planning
- Policy Development
- Project Management
- Operations Oversight
- Financial Management
- Sales and Marketing
- Business Administration
Timeline
President
Avila’s Sunshine Painting Inc
09.2013 - 06.2024
Medical Assistant
Women’s Health Specialists
02.2012 - 12.2014
Medical Assistant
Holistic Gynecology of the Treasure Coast
06.2011 - 01.2012
High School Diploma -
Fortis College
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