Laura Baker
Bella Vista,AR
Summary
Reliable healthcare and front-office coordinator with hands-on experience in scheduling, intake, records management, and family communication. Supports assessments, service placement, and administrative workflows by organizing deadlines, documenting information accurately, and maintaining privacy compliance.
Overview
21
21
years of professional experience
Work History
Certified Speech Language Pathologist
Frisco Public School System
, TX
2014.08 - 2026.06
- Coordinated evaluation meetings and follow-up appointments, managing multiple calendars and deadlines to ensure timely assessments.
- Explained assessment results and next steps clearly and professionally to families.
- Prepared reports, summaries, and recommendations for families and administrative teams.
- Facilitated service coordination and placement decisions across campuses and departments, enhancing communication and collaboration.
- Delivered customer service to families navigating evaluations and services, supporting them through the process.
- Maintained confidential child and family records in compliance with privacy requirements.
Certified Speech Language Pathologist
Speech and Occupational Therapy of North Texas
, TX
2005.08 - 2014.07
- Coordinated patient appointments and therapy schedules to optimize service delivery in private clinical setting.
- Completed patient intake and kept clinical records accurate and up to date.
- Stayed in regular contact with parents about appointments, progress, and service needs.
- Facilitated Medicaid billing to ensure timely reimbursements for services provided, insurance processing, and referral coordination.
- Organized clinical records and treatment paperwork to maintain efficient office operations.
Education
M.S. - Communication Sciences and Disorders
University of Texas at Dallas
2001-01
B.S. - Communication Sciences and Disorders
Texas Tech University
1999-01
Skills
- Client Assessment Coordination
- Client Intake Coordination
- Scheduling & Appointment Coordination
- Electronic Medical Records
- Records Management
- Clinical Record Management
- HIPAA Compliance
- High-volume Multitasking
- Timely Determinations
- Team Collaboration
- Computer Systems & Program Proficiency
- Client & Family Communication
Timeline
Certified Speech Language Pathologist
Frisco Public School System
2014.08 - 2026.06
Certified Speech Language Pathologist
Speech and Occupational Therapy of North Texas
2005.08 - 2014.07
M.S. - Communication Sciences and Disorders
University of Texas at Dallas
B.S. - Communication Sciences and Disorders
Texas Tech University