Laura Baquero Moreno
North Hollywood,CA
Summary
Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Virtual Assistant
Mamayan Realty
California City, CA
01.2024 - Current
- Researched current trends in the industry and identified potential areas for improvement.
- Analyzed customer feedback surveys to identify areas needing improvement in service delivery.
- Conducted research on potential leads for new business opportunities.
Assistant Manager
UG auto sales
Framingham, MA
08.2018 - 07.2020
- Created monthly reports summarizing sales activities, results, customer feedback.
- Assisted in the showroom to answer questions about car models and features.
- Organized test drives for customers to help them decide on a car model.
- Analyzed customer data collected from surveys to determine areas of improvement in service delivery.
Model
isabell original magazine
Boston, MA
03.2018 - 12.2018
- Participated in fittings before shoots so that clothing fit properly when photographed.
- Demonstrated a variety of looks such as casual, dressy, sporty. during photoshoots.
- Assisted with makeup, hair styling, and wardrobe selection to ensure the desired look was achieved.
- Followed instructions given by photographer or art director during photoshoots.
PI
Gulf station
Westborough, MA
04.2016 - 03.2018
- Trained new employees on company policies and procedures.
- Maintained cleanliness of the store, including floors, shelves, counters and windows.
- Greeted customers, answered questions, and provided assistance with purchases.
- Managed cash register and processed customer transactions with high accuracy.
Education
High School Diploma -
Milford High School
Milford, MA06-2019
Skills
- Issue Research
- Online Marketing
- Expense Tracking
- Travel Arrangements
- File Organization
- Calendar Management
- Video Editing
- Social Media Updating
- Document Preparation
- Travel Planning
- Records Management
- Business Administration
- Project Planning
- Lead Follow Up
- Client Needs Assessment
- Excellent communicator
- Business Development
- Leasing and sales
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Portuguese
Full Professional
Certification
- real estate license
Timeline
Virtual Assistant
Mamayan Realty
01.2024 - Current
Assistant Manager
UG auto sales
08.2018 - 07.2020
Model
isabell original magazine
03.2018 - 12.2018
PI
Gulf station
04.2016 - 03.2018
High School Diploma -
Milford High School
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