Laura Barrow

• Ascertains and verifies employment, and determines if injury arose out of (and during course of) employment. Completes workers' compensation status and reserve evaluation on all assigned cases.
• Secures evidence and information by office conference, telephone, correspondence, and by assigning necessary field investigations.
• Contacts employee by telephone, correspondence or in person, and explains workers compensation benefits.
• Determines nature, extent, and duration of disability; reviews with doctors; authorizes medical care and examinations; and maintains medical coordination of all claims.
• Determines monetary value of disabilities, and authorizes weekly indemnity.
• Negotiates settlements within extent of authority, and issues claims drafts or checks in payment of claims.
• Contacts, investigates, and negotiates subrogation settlements on assigned cases.
• Establishes and controls diary for file control.
• Assessed and responded to risks and quickly resolved issues to promote safe and productive workplace.
• Created and implemented programs, policies and procedures designed to effectively reduce or eliminate injuries and hazards in workplace.
• Responded to and resolve property and equipment damage claims issues to keep workplace safe and secure.
• Investigated safety incidents and drafted reports detailing results.
• Developed and created materials for new employee health and safety orientations.
• Sustained safety protocol, ensuring proper, cost-effective and safe handling usage of equipment and materials.
• Analyzed incident data to identify trends in injuries, illnesses and accidents.

• Oversee Risk Based Performance Standards (PSM/RPM) Ensuring compliance with current regulations
• Developing internal auditing tools and conducting internal audits and reports
• Performing regular inspections and reviews to ensure employees adhere to quality and safety policies
• Assisting with the development of company policies, processes, and procedures
• Conducting or assisting with regulatory and quality training sessions
• Preparing and maintaining quality management documentation
• Assess equipment and machinery to gauge if they are in safe, working order
• Conduct incident investigations of on-site accidents
• Conduct all safety training to educate staff in adherence to OSHA regulations
• Administered workers' compensation program covering injured employees.
• Prepared flow charts and career path reports to summarize job analysis and evaluation and compensation analysis information.
• Coordinated communication between employers, insurance carriers, attorneys and medical providers regarding the status of all open workers' compensation cases.
• Determined liability, compensability, and benefits due on each claim.
• Monitored medical treatment of injured employees to ensure compliance with applicable laws and regulations.
• Assisted in developing return-to-work programs for injured employees who are unable to perform their original job duties due to an illness or injury sustained at work.
• Educated employers on proper handling of workers' compensation claims from initial filing through resolution or closure.
• Maintained records on employee injuries, illnesses, treatments, and related expenses.
• Analyzed financial data related to workers' compensation claims in order to identify any potential areas of cost savings.
• Investigated worker's compensation claims to determine validity of each claim.
• Monitored performance metrics related to claims processing efficiency and accuracy.
• Conducted interviews with insureds, witnesses and other parties associated with a claim investigation.
• Assessed damage to property, vehicles and personal belongings.
• Discussed current cases and issues in claim committee meetings.
• Investigated insurance claims to determine coverage and liability.
• Reviewed medical bills for accuracy prior to payment of a claim settlement.
• Facilitated return-to-work programs by developing modified duty assignments when appropriate.
• Trained new employees in proper safety procedures to minimize accidents with proper behaviors.
• Maintained and updated emergency response plans or procedures.
• Developed and created materials for new employee health and safety orientations.
• Checked and calibrated equipment for safety.
• Investigated employee accidents and incidents to determine root causes and develop preventive measures.
• Wrote technical reports, data entry and queries into various safety and health databases.
• Monitored contractor activities onsite to ensure adherence to company standards for safety.
• Executed outstanding workmen's compensation performance by reducing claim volume to save money.
• Analyzed incident data to identify trends in injuries, illnesses and accidents.

• Assisted in the management, planning, coordination, and evaluation of the DES risk management program, performing highly responsible tasks in developing the department's risk management and loss control program, investigating work environments for conditions of compliance, and monitoring State and Federal Occupational Safety and Health standards, regulations, laws, rules and codes
• Knowledge, Skills and Abilities: - Knowledge of OSHA, EPA, and Centers for Medicare & Medicaid Services (CMS) regulations
• Knowledge of general healthcare practices, including universal precautions, bloodborne pathogen and infectious diseases programs
• Knowledge of ergonomics in a healthcare environment
• Skill in developing and presenting safety and health training
• Skill in analyzing and evaluating data, including test results, reports, and plans
• Skill in oral and written communications and interpersonal relations
• Ability to assess work-related factors in a healthcare environment that may pose risk of injury to employees or residents
• Ability to conduct investigations, determine root cause, and recommend actions that will mitigate future incidents.

• MEWP Train the Trainer
• Workers Compensation, GL and Property Claims Administrator

• Create, maintain, and enter all information into various safety documentation databases.

• Complete all required customer safety pre-qualification documents and contract renewal requests.

• Create, promote, and maintain customer relationships with and between external customers, third party providers, and insurance company's.

• Implementation of changes associated with company safety initiatives, rules and regulations.

• Maintain annual alcohol and drug testing protocol for employees.

• Track and review all safety related technician training requirements and credentials.

• Maintain safe work environment for all employees.

• OSHA record keeping 300 and 300A logs.

• Maintain company fleet and work trailers, Track costs and Input data.

• Safety field inspections.

• Provide administrative and clerical support for safety programs.

• Maintain all compliance training and provide training when needed. Assist

• Promote employee participation and involvement in the safety program.

• Understand, support, communicate, and enforce the project site specific safety plan, policies and procedures.

• Conduct all aspects of training.