Laura Bascomb

Operations & Purchasing

• Managed all vendor communications, purchasing, and payments; negotiated pricing, bulk discounts, and packaging solutions to optimize margins.
• Oversaw full inventory lifecycle: COGS tracking, production forecasting, inventory allocation, and product rollout timelines.
• Directed product ordering and sample procurement; established pricing strategies for new and legacy products.
• Managed purchasing for supplies, packaging, equipment, displays, and retail build-out needs.

Human Resources & Team Management

• Created and updated employee handbook, job descriptions, and HR documentation.
• Led hiring, onboarding, performance reviews (30/60/90), scheduling, compensation adjustments, and terminations.
• Managed workers’ compensation, disability, and paid family leave programs; ensured NYS and ADP HR compliance.
• Administered payroll: weekly pay sheets, employee tax forms, PTO, benefits, bonus tax calculations, and year-end payroll reports.
• Managed employee benefits including health insurance and 401(k).

Financial Management & Accounting

• Collaborated with company accountants 1–4 times monthly; produced day-to-day QuickBooks reporting.
• Managed all banking operations, including checking, savings, 401(k) accounts, transfers, and reconciliation.
• Oversaw PayPal and credit card accounts; processed all vendor payments, utilities, leases, and company bills.
• Managed insurance policies (liability, unemployment, workers’ comp, disability, paid family leave).
• Administered payments and compliance for 1099 contractors.

Tax Administration

• Managed annual federal and state tax preparations, quarterly PTET filings, and multi-state sales tax submissions.

Financial Reporting & Analytics

• Oversaw cash-flow management with weekly updates and forecasting (AP, billing, payroll).
• Maintained accounting files, performed monthly financial reviews, and updated budget summaries.
• Analyzed month-over-month and year-over-year data, including 90-day retail and wholesale product sales reports.
• Conducted annual inventory counts and reconciliations.
• Handled charitable donation tracking and documentation.

Website & E-Commerce Management

• Updated and maintained all website content, including policies, product listings, pricing, and new releases.
• Researched, approved, and implemented operational apps for Shopify and daily workflow.
• Troubleshot website issues and executed monthly updates to ensure smooth functionality.

Operational Troubleshooting & Support

• Resolved daily operational issues across retail, production, inventory, website, customer service, and order management.
• Led team meetings and provided cross-functional support to ensure efficient business operations.