Summary
Overview
Work History
Education
Skills
Timeline
GeneralManager

Kevin Bass

Grand Island,FL

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

31
31
years of professional experience

Work History

General Manager

RaceTrac Petroleum Inc.
03.2011 - Current
  • Developed and implemented strategies to increase sales and profitability.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Formulated policies and procedures to streamline operations.
  • Interacted well with customers to build connections and nurture relationships.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Reported issues to higher management with great detail.
  • Assisted in recruiting, hiring and training of team members.
  • Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Trained new employees on proper protocols and customer service standards.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

Technician

Lake County Fire Equipment
01.2009 - 03.2011
  • Wrote and revised maintenance procedures.
  • Drafted preventive maintenance schedule to support equipment longevity.
  • Applied critical thinking and research to address complex issues.
  • Managed maintenance activities, supervised staff and inspected equipment.
  • Suggested specialized fixtures, test equipment and procedures for failure analysis.
  • Tested systems, noting issues and completing preventive maintenance.
  • Inspected equipment to identify areas of wear or causes of malfunctions.
  • Tracked and recorded parts and labor costs related to each service call.

Driver

FedEx
01.2007 - 01.2009
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Minimized liability by consistently following road rules when driving.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Upheld high standards of professionalism and discretion when working with high-value clients.
  • Coordinated efficient routes to avoid delays and optimize schedules.

Landscaping Crew Member

SodBusters
01.1995 - 01.2003
  • Trimmed greenery, shrubs and hedges to maintain uniform appearance.
  • Performed planting, watering, mulching and edging of lawns.
  • Handled hedge, bush and shrub trimming.
  • Removed weeds, hazards and debris from common pathways to improve usability.
  • Removed and disposed of plant debris from work sites to keep areas safe and well-organized.
  • Diagnosed problems with equipment and performed regular maintenance for long-term functionality.
  • Removed grass clippings and leaves from property using blower.
  • Edged sidewalks, driveways and landscape features using line trimmer.
  • Mowed grass and put down grass seed to promote growth.
  • Performed equipment maintenance and repairs to keep tools functional for projects.
  • Assisted with irrigation system maintenance and repair.

Education

High School Diploma -

Leesburg High School
Leesburg, FL
03.1999

Skills

  • Sales Expertise
  • Process Redesign
  • Product Costing
  • Microsoft Outlook
  • Employee Scheduling
  • Order Supplies
  • Staff Development
  • Profit and Loss Accountability
  • Customer Service
  • Vendor Negotiations
  • Staff Training

Timeline

General Manager

RaceTrac Petroleum Inc.
03.2011 - Current

Technician

Lake County Fire Equipment
01.2009 - 03.2011

Driver

FedEx
01.2007 - 01.2009

Landscaping Crew Member

SodBusters
01.1995 - 01.2003

High School Diploma -

Leesburg High School

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Kevin Bass