Media Specialist: Librarian
Millard County School District
08.2016 - 05.2025
Hi, I’m
Laura Bassett
Delta,UT
Summary
Experienced in customer service and in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Detail-oriented individual with exceptional communication and project management skills. Dedicated to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Work History
Millard County School District
Media Specialist: Librarian
08.2016 - 05.2025
Job overview
- Promoted a safe and conducive space for student learning and exploration.
- Taught reading classes to reluctant 6th graders readers. Daily classes and discussion.
- Taught 5th grade Library specialties with daily lesson plans and activities to engage students. Explored each child’s genre personality and helped them connect to genres that fit their personality and interests.
- Streamlined cataloging processes, ensuring accurate records management for efficient resource retrieval.
- Promoted library through public relations avenues such as library website and newsletter.
- Updated library collection to include multicultural titles to fit student population.
- Developed and executed yearly budgets to purchase yearly acquisition of books, periodicals, supplies and computer software and hardware.
- Collaborated with teachers by scheduling library activities and procuring resources.
- Encouraged reading, information literacy skills and information resources through book clubs and reading programs.
- Completed projects within tight deadlines, coordinating team efforts and prioritizing tasks effectively.
Delta City
Delta City Librarian
05.2013 - 08.2017
Job overview
- Maintained a high level of customer service by addressing and resolving patron concerns or complaints in a timely manner.
- Researched and acquired new library materials to maintain updated library collection.
- Trained and supervised library staff, volunteers and other personnel.
- Catalogued and organized books, materials and other documents for proper library management.
AT&T
Customer Service Representative
02.2000 - 06.2002
Job overview
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Utah State UniversityLogan, UT
2 Years Of Generals from Generals
Accomplishments
- Delta City Library board member for 9+ years.
- Dedicated to improving professional development by attending training workshops with UELMA and SUMS for 8+ years.
- Secured over 30 scholarships to support the library's goal to encourage future authors to attend the StoryCon convention.
- Was featured in a promotional video created by UEN to promote literacy.
- Yearbook Coordinator - Led a team of students in the design and production of the annual yearbook.
Affiliations
Member of UELMA. ( Utah Education Library Media Association )
Member of CLAU (Children’s Literature Association of Utah)
Member of Delta City Library board
Certification
Paraprofessional certification.
Timeline
Delta City Librarian
Delta City
05.2013 - 08.2017
Customer Service Representative
AT&T
02.2000 - 06.2002
Utah State University
2 Years Of Generals from Generals
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