Summary
Overview
Work History
Education
Skills
Timeline
Generic

Laura Bates

Kentwood,Louisiana

Summary

Dynamic Human Resources Specialist with a proven track record. Excels in employee relations and payroll administration. Enhanced onboarding processes, improving integration speed by at least 30%. Skilled in HR policies and training development, fostering a positive workplace culture and ensuring compliance with regulations. Dedicated, hardworking, and learns quickly. Effective time management skills and maintains a high level of performance, even under pressure. I am looking for a long-term position that will allow me to thrive in my role.

Overview

32
32
years of professional experience

Work History

Human Resources Specialist

St Helena Parish Hospital
11.2022 - Current
  • Supported recruitment efforts by screening resumes and coordinating interview schedules.
  • Facilitated smooth onboarding processes for new hires, leading to faster integration into the workplace culture.
  • Maintained employee records and updated HR databases for accuracy and compliance.
  • Processed payroll information and assisted with employee benefits administration tasks.
  • Contributed to employee engagement initiatives, enhancing workplace culture and morale.
  • Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
  • Conducted routine HR audits to ensure data accuracy in personnel files, payroll records, and benefit enrollments.
  • Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.

Office Assistant/Enteral Therapy Coordinator

Thrift Town Pharmacy
04.2013 - 11.2022
  • Coordinated office operations to enhance workflow efficiency and support team productivity.
  • Managed scheduling and appointment logistics for multiple departments, ensuring seamless communication.
  • Assisted in maintaining accurate records and documentation, enhancing information retrieval processes.
  • Developed filing systems that improved document organization and accessibility across the office.
  • Obtained insurance verification and prior authorizations for patients as needed
  • Expedited document processing with accurate data entry and timely filing.
  • Improved office supply inventory management, reducing unnecessary expenditures by regularly auditing and ordering supplies.
  • Coordinated therapy schedules to optimize resource allocation and enhance patient care experiences.
  • Collaborated with healthcare professionals to streamline communication and improve treatment plans.

Office Manager

A&B Motors
11.2000 - 11.2012
  • Streamlined office operations to enhance efficiency and productivity across departments.
  • Managed vendor relationships, negotiating contracts to optimize service delivery and cost-effectiveness.
  • Oversaw inventory management systems to maintain accurate stock levels and reduce operational interruptions.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.

Patient Trust Secretary

Kentwood Manor Nursing Home
04.1993 - 06.1998
  • Managed patient financial accounts and dispensed petty cash to residents
  • Maintained accurate records of resident information, enhancing data integrity and accessibility.
  • Assisted in preparing reports on resident activities and care plans for administrative review.
  • Streamlined communication between departments, improving response times to resident needs.
  • Maintained daily report documents, memos and invoices.
  • Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.

Education

High School Diploma -

Greensburg High School
Greensburg, LA

Skills

  • Customer relations
  • HR policies and procedures
  • Training and mentoring
  • Training development
  • Employee relations
  • New hire orientation
  • Background checks
  • Compensation and benefits
  • Payroll administration
  • Staff onboarding process
  • Confidential document control
  • Wages and salary

Timeline

Human Resources Specialist

St Helena Parish Hospital
11.2022 - Current

Office Assistant/Enteral Therapy Coordinator

Thrift Town Pharmacy
04.2013 - 11.2022

Office Manager

A&B Motors
11.2000 - 11.2012

Patient Trust Secretary

Kentwood Manor Nursing Home
04.1993 - 06.1998

High School Diploma -

Greensburg High School

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