Laura Lee Beatty
Nashville,TN
Summary
Experienced senior professional in administration, financial aid, and compliance with a strong record of achievement. Visionary leader skilled in training and compliance, adept at solving problems creatively. Recognized for providing exceptional customer service through extensive administrative experience and adopting a mentoring leadership approach to promote team growth and cohesion.
Overview
21
21
years of professional experience
Work History
Student Financial Services Advisor
Remington College
10.2019 - Current
- Training new financial aid advisors
- Certification of VA education benefits
- Assisting students with the financial aid process
- Monitoring student accounts to ensure timely disbursement of aid
- Financial aid packaging for 200+ students
Senior Financial Services Officer
Daymar College
04.2018 - 10.2019
- Created workshop series on financial literacy and finding and applying for scholarships
- Both workshops were designed to meet the needs of Daymar’s student body
- Improved communication between Financial Aid Office and Admissions Team; created an appointment scheduling process that ensured all interested parties were aware of each scheduled visit from prospective students
Senior Financial Services Officer
Daymar College
08.2017 - 03.2018
- Implemented screen sharing as part of FAFSA assistance for online students
- Trained Financial Services staff on how to use screen sharing to improve the customer service experience
- Improved workflow by creating a file audit checklist that calculates the percentage of requirements met
Financial Aid and Compliance Administrator/ Program Coordinator/ Student Services
Nashville Film Institute
10.2016 - 08.2017
- Setup Title IV program administration procedures upon the school’s approval to participate in Title IV programs
- Conceptualized and planned the school’s first cap and gown graduation ceremony
- Created policies and procedures for academic, financial, administrative, and operational processes
Financial Aid Coordinator
ITT Technical Institute
07.2016 - 09.2016
- Company Overview: (School Closed)
- Certified VA benefits for qualifying students
- Counseled students on financial aid options and assisted students with financial aid applications
- Created financial aid award packages and completed verification of financial aid applications
- (School Closed)
Administration and Compliance Consultant
Nashville Film Institute
11.2014 - 07.2016
- Designed a new format for course syllabi and skills building exercises
- Implemented and created a grading rubric for skills based examinations
Financial Aid Representative
SAE Institute of Technology
04.2014 - 11.2014
- Improved student understanding of the financial aid process through creation of easy to understand financial aid instructions and FAQs
- Created Google Doc Spreadsheet for daily, real-time reporting of student financial aid packaging progress to supervisors and coworkers
Associate Director
SAE Institute of Technology
01.2011 - 04.2014
- Successfully gained approval for a new education program in Music Business, making the Nashville campus the first SAE campus to offer the program
- Participated in the design of the program and completed all applications for the program’s approval
- Led SAE Nashville administrative staff through a transition to a new program format, making the Nashville campus the first SAE campus in the United States to offer programs in a more traditional semester based format
- Collaborated with a team of local and national administrators in the creation of Associates degree programs
- Completed and received approval for all new program applications
- Decreased SAE Nashville’s Cohort Default Rate by 18.8% through creation of a Default Management Plan and formation of a Default Management Task Force
- Developed policies and procedures for administration of new programs; created a manual for the administration of the new programs
- Chosen by the corporate office to be a trainer for SAE’s transition to CampusVue student management system
- Provided hands on training to SAE Nashville campus staff; 10 administrative and faculty staff members attended the introductory group training session
- Created a Financial Aid Policy and Procedure manual for use at all SAE campuses in the United States
- Led weekly Financial Aid web meetings for all SAE campuses in the U.S
- Ensured campus compliance with ACCSC accreditation regulations through file and procedure audits resulting in successful re-accreditation in 2013
- Adapted the student information database to handle the administration of new programs
- Managed a team of 8 Administrative staff members
Administrative Course Coordinator
SAE Institute of Technology
09.2008 - 12.2010
- Improved SAE’s long-standing Audio Technology program through conversion to a semester based format from its previous lockstep program format
- Created and co-taught a laptop orientation and software installation class
- Improved student computer skills and eliminated class preparation issues by ensuring proper installation of software
- Managed student accounts including payments, refunds and collections
- Improved administrative workflow through management of the student information database
- Modified the database by creating new data fields, pages, documents, and reports
Financial Aid Administrator
SAE Institute of Technology
06.2004 - 09.2008
- Became the first Financial Aid Administrator for SAE Institute; the Nashville campus was the first SAE campus to offer Title IV student aid
- Created Financial Aid Policies for implementation at SAE Nashville; incorporated Financial Aid processes into the student information database
Education
B.S. - Liberal Studies-Leadership and Communication
Middle Tennessee State University
Murfreesboro, TN12.2015
Skills
- Expertise in Microsoft Office
- CampusVue/Campus Nexus
- Adobe Suite
- User-Focused Technical Writing
- Policy and Procedure Development
- Process Optimization
- Clear Communication Strategies
- Service Excellence
- Cross-Functional Team Engagement
Timeline
Student Financial Services Advisor
Remington College
10.2019 - Current
Senior Financial Services Officer
Daymar College
04.2018 - 10.2019
Senior Financial Services Officer
Daymar College
08.2017 - 03.2018
Financial Aid and Compliance Administrator/ Program Coordinator/ Student Services
Nashville Film Institute
10.2016 - 08.2017
Financial Aid Coordinator
ITT Technical Institute
07.2016 - 09.2016
Administration and Compliance Consultant
Nashville Film Institute
11.2014 - 07.2016
Financial Aid Representative
SAE Institute of Technology
04.2014 - 11.2014
Associate Director
SAE Institute of Technology
01.2011 - 04.2014
Administrative Course Coordinator
SAE Institute of Technology
09.2008 - 12.2010
Financial Aid Administrator
SAE Institute of Technology
06.2004 - 09.2008
B.S. - Liberal Studies-Leadership and Communication
Middle Tennessee State University
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