Summary
Overview
Work History
Education
Skills
Accomplishments
Employee of the Month
Interests
drawing
Certification
Work Availability
Work Preference
Timeline
Hi, I’m

Laura Beck

CNA / Receptionist
Marietta,OK
Laura Beck

Summary

Proven track record in enhancing patient satisfaction and safety at Mercy Hospital through diligent vital signs monitoring and compassionate communication. Skilled in both patient care and maintaining confidentiality, consistently delivering results that exceed employer expectations. Achieved a significant increase in patient comfort levels, demonstrating a perfect blend of hard and soft skills. State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support. Compassionate Certified Nursing Assistant adept at bathing, grooming and feeding elderly and disabled patients. Familiar with advanced medical terminology and procedures. Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

18
years of professional experience

Work History

Mercy Hospital

CNA
03.2020 - Current

Job overview

  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.

Adult Day Health Care Center

CNA /Dialysis Patient Care Technician
02.2018 - 03.2020

Job overview

  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.

Mercy Clinics Of Oklahoma

Receptionist
08.2017 - 02.2018

Job overview

  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Responded to inquiries from callers seeking information.

Carl's Jr

Cashier
09.2012 - 08.2017

Job overview

  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Quiznos Subs

Cashier
02.2009 - 04.2011

Job overview

  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.

Homeland

Cashier
03.2006 - 11.2008

Job overview

  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.

SUBWAY Restaurants

Cashier
01.2006 - 06.2007

Job overview

  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.

Sirloin Stockade

Head Cashier /Head Hostess
01.2006 - 04.2006

Job overview

  • Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.

Education

Southern Oklahoma Technology Center
Ardmore, OK

Associate of Applied Science from CNA/ Patient Care Provider
03.2019

University Overview

The SOTC Center facility hired a intelligent young lady named Kayla, who trained a group of us in the nursing field, and she taught us valuable skills such as, how to take a patients vitals, proper oral care, and basic life saving techniques for the purpose of saving lives.

Ardmore High School
Ardmore, OK

High School Diploma
05.2007

Skills

  • Patient Care
  • Vital signs monitoring
  • Compassion and Empathy
  • Bathing Assistance
  • Feeding Assistance
  • Basic Life Support
  • Dressing assistance
  • Maintaining confidentiality
  • Compassionate communication

Accomplishments

  • Achieved Team building skills through effectively safe means by transporting patient to and from the facility. At times we would take turns transporting them to appointments when necessary.
  • Collaborated with team of 5 people for a period of two years at the facility called, The Adult Day Care where we had the privilege to work along side the residents and play / entertain them with a variety games, TV, and field trips around Ardmore.

Employee of the Month

The Mercy Hospital grants this award to the individual who displays a compassionate and trust worthy spirit regarding the importance of patient care. We wanted the create an atmosphere of a loving family looking after one another.

Interests

Animal care

drawing

I use to drawl anime characters as a teen, and now I dabble for fun on my tablet as a hobby.

Certification

  • CNA - Certified Nursing Assistant
  • NCPCT - Patient Care Technician
Availability
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Available
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tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

On-Site

Timeline

CNA

Mercy Hospital
03.2020 - Current

CNA /Dialysis Patient Care Technician

Adult Day Health Care Center
02.2018 - 03.2020

Receptionist

Mercy Clinics Of Oklahoma
08.2017 - 02.2018

Cashier

Carl's Jr
09.2012 - 08.2017

Cashier

Quiznos Subs
02.2009 - 04.2011

Cashier

Homeland
03.2006 - 11.2008

Cashier

SUBWAY Restaurants
01.2006 - 06.2007

Head Cashier /Head Hostess

Sirloin Stockade
01.2006 - 04.2006

Southern Oklahoma Technology Center

Associate of Applied Science from CNA/ Patient Care Provider

Ardmore High School

High School Diploma
Laura BeckCNA / Receptionist