Dedicated professional with strong skills in childcare supervision and customer service operations. Proven ability to manage diverse tasks and enhance workflow efficiency to support team success.
Overview
8
8
years of professional experience
Work History
Au Pair
Cultural Care Au Pair, USA - Au Pair
Nashville
09.2024 - Current
Childcare for infants and young children.
Support daily routines and activities.
Maintain household organization.
Develop English and intercultural communication skills.
Apparel Production Assistant
Family Business
Bogota
06.2021 - 08.2024
Garment assembly and finishing.
Perform quality control inspections.
Manage materials and inventory.
Assist with product distribution and delivery.
Customer Service Representative – Call Center
TN Colombia
Bogota
05.2020 - 06.2021
Handle customer inquiries and service requests.
Sell tangible services.
Document calls and process data to resolve service issues.
Culinary Intern
McDonald's
Bogota
01.2018 - 06.2018
Food preparation and station support.
Compliance with hygiene and food safety standards.
Kitchen workflow assistance.
Ingredient handling and portion control.
Support in high-volume, fast-paced kitchen operations.
Education
Bachelor of Science - Industrial Engineering
Corporacion Universitaria Republicana
Colombia, Bogota
06-2024
Technical Degree in Culinary Arts - Culinary Arts
SENA
Colombia, Bogota
11-2018
Skills
Childcare supervision
Workflow coordination
Garment assembly
Quality control
Inventory management
Materials requisition
Product distribution
Customer service operations
Tangible service sales
Data entry and documentation
Basic culinary techniques
Languages
Spanish
Native/ Bilingual
English
Professional
Affiliations
• English student, Crossroads of the Nations, Nashville (2025)