Laura Benbenaissa

I have worked for the past five years as a Site Coordinator at the Lincoln Elementary School afterschool program. I am responsible for 15-20 employees and care for 100 children enrolled in the program. My hours are part time from 1:30-5:30pm. I take care of the attendance, payroll, snack supply and materials. I communicate with all of the students parents, especially in regards to behavior or injuries that need further attention.

• Answered constant flow of customer calls with minimal wait times.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Updated account information to maintain customer records.
• Responded to customer requests for products, services, and company information.
• Maintained the vault, foreign currency, ATM, and ordered supplies