Summary
Overview
Work History
Education
Skills
Affiliations
Training And Development
Industry Designations
References
Timeline
Generic

Laura Benford

Ada,MI

Summary

Accomplished Senior Field Investigator with extensive experience at SIU, specializing in fraud detection and claims resolution. Recognized for enhancing investigative processes and effectively educating associates on fraud prevention. Strong analytical skills combined with a commitment to integrity have consistently protected company interests.

Overview

13
13
years of professional experience

Work History

Senior Field Investigator

SIU
01.2017 - Current
  • Investigate potential fraudulent claims across all lines of business
  • Provide training to company associates on fraud detection and investigation techniques
  • Conduct detailed case analysis with limited supervision

Field Claim Investigation

SIU
01.2013 - 01.2017
  • Specialized in detecting fraudulent activity in various claim types
  • Assisted in training initiatives for company associates

Claim Analyst

SIU
01.2012 - 01.2013
  • Evaluated and investigated insurance claims to determine legitimacy
  • Provided policyholder and agent support for claim resolution

Education

Bachelor of Science - Criminal Justice

Grand Valley State University
01.1995

Skills

  • Fraud Detection Expertise
  • Claims Analysis and Resolution
  • Fraud Prevention Education
  • Policy & Legal Analysis
  • Risk Assessment & Underwriting

Affiliations

  • Michigan Chapter, International Association of Special Investigation Units
  • Michigan Association of Vehicle Theft Investigators
  • Coalition Against Insurance Fraud

Training And Development

  • REID Technique Training, 2018
  • Supervisory Management, 2017
  • SIU Workshops, 2014, 2016, 2018, 2020, 2022, 2024
  • National Insurance Crime Bureau Analyst Academy I, 2013
  • National Insurance Crime Training Academy Courses, 2009, 2023
  • Xactimate Training, 2011
  • CPCU Courses, 2015, 2016
  • Various Fraud & Investigative Training Programs, 2009, 2024

Industry Designations

  • Associate in Claims (AIC)
  • Associate in General Insurance (AINS)
  • Associate in Insurance Services (AIS)
  • Associate in Personal Insurance (API)
  • Fraud Claim Law Specialist (FCLS)
  • Property Claim Law Specialist (PCLS)
  • Automobile Claim Law Specialist (ACLS)
  • Senior Claim Law Associate (SCLA)
  • Certified Insurance Fraud Investigator (CIFI)

References

References available upon request.

Timeline

Senior Field Investigator

SIU
01.2017 - Current

Field Claim Investigation

SIU
01.2013 - 01.2017

Claim Analyst

SIU
01.2012 - 01.2013

Bachelor of Science - Criminal Justice

Grand Valley State University
Laura Benford