Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Laura Benito

Moreno Valley,CA

Summary

Dependable Enrollment Specialist with over 3 years of experience in healthcare administration, demonstrating a strong commitment to delivering exceptional customer service. Recognized for organizational skills and attention to detail, successfully managing enrollment processes to enhance client satisfaction. Seeking opportunities within a stable organization that fosters personal and professional growth.

Overview

17
17
years of professional experience

Work History

Sr. Enrollment Department

Molina Healthcare
200 Oceangate STE 100 Long Beach, CA, 90802
01.2025 - Current
  • Worked on resolving iServe tickets.
  • Rerouting iServe tickets to the correct department.
  • M360 Wipro Cancellation submissions.

Sr. Enrollment Department

Brand New Day
5455 Garden Grove Blvd Ste 500, Westminster, CA
08.2021 - 12.2024
  • Generated letters, emails, and other correspondence related to enrollments.
  • Reviewed and verified applications for accuracy and completeness.
  • Researched discrepancies between application information and other sources of documentation.
  • Ensured all necessary forms were completed accurately prior to submitting them for processing.
  • Disenrollments and cancellations submitted to Wipro.
  • Enhanced Excel usage with VLOOKUP for efficient mail merge processes.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Made outbound calls alerting members of missing part B coverage.

Front Office/Medical Assistant/Receptionist

Radnet Management
Anaheim, CA
01.2008 - 03.2021
  • Routed laboratory or diagnostic results to appropriate staff.
  • Answered telephones and directed calls to appropriate medical or administrative staff.
  • Communicated effectively with other healthcare professionals regarding patient care needs.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
  • Verified insurance coverage and obtained authorizations for services.
  • Prepared patient charts with demographic data prior to each visit.
  • Scheduled and confirmed patient appointments and consultations.

Education

GED -

North Orange County ROP
385 Muller ST Anaheim, CA 92801
08-2005

Skills

  • Eligibility determination
  • Disenrollment/cancellation submissions to CMS
  • Teamwork
  • Enrollment verification
  • Document review
  • Effective Communication
  • Documentation
  • Proficient in Spanish Communication
  • Microsoft Excel
  • Microsoft Office skills
  • Effective Multitasking
  • Experienced with Computer Software Tools
  • Insurance coverage verification

Languages

English
Professional
Spanish
Professional

References

Ana Esquivel-Ana.Esquivel@molinahealthcare.com -323-9408-006

Timeline

Sr. Enrollment Department

Molina Healthcare
01.2025 - Current

Sr. Enrollment Department

Brand New Day
08.2021 - 12.2024

Front Office/Medical Assistant/Receptionist

Radnet Management
01.2008 - 03.2021

GED -

North Orange County ROP

Similar Profiles

CREATE PROFILE
Laura Benito