LAURA BERGER
Stillwater
Summary
Experienced administrative professional with a robust background in financial oversight and team training at Dr. Craig Spaulding. Demonstrates expertise in Microsoft Excel for data management, alongside a strong ability to cultivate relationships with clients and colleagues. Notable achievements include enhancing operational efficiency, and implementing compliance measures that drive organizational success. Committed to leveraging skills to boost productivity and support strategic goals. Meticulous and systematic Administrative Assistant skilled in organizing, planning, and managing daily clerical needs. Bringing solid expertise in coordinating documents, reports, and records, handling correspondence, and managing deliveries. Skilled in oral and written communication, team leadership, and relationship-building. Organized Administrative Assistant with experience in managing high-priority tasks, administrative coordination, and office management. Strengths include strong communication skills, problem-solving ability and knowledge of multiple software platforms. Demonstrated ability to create efficient systems leading to improved overall productivity.
Overview
14
14
years of professional experience
Work History
Administrative Assistant II
Scott Nemecek - Ag Ed Department of CareerTech
Stillwater
01.2022 - Current
- Demonstrated strong verbal and written communication abilities.
- Strong interpersonal abilities, adept at building rapport with diverse individuals.
- Utilized Microsoft Excel to streamline and manage data workflows.
- Skilled in creating visually appealing, informative spreadsheets and reports.
- Proficiency in Adobe Acrobat and Adobe software applications.
- Displayed superior organizational abilities.
- Provided administrative support to the team by managing schedules, organizing meetings, and handling correspondence.
- Utilized Excel to create and maintain spreadsheets for tracking expenses, inventory, and project timelines, resulting in improved data accuracy and accessibility.
- Prepared professional documents using Microsoft Word and Adobe Acrobat, ensuring consistency and adherence to company standards.
- Demonstrated effective communication skills in liaising with clients and vendors, resolving inquiries, and facilitating smooth transactions.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
- Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Office Manager/Dental Assistant
Dr. Craig Spaulding
Stillwater
07.2011 - 06.2021
- Briefed patients on dental procedures and payment plans to help make informed decisions.
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
- Conducted dental cleanings and checked teeth for cracked fillings.
- Applied sealants and protective coatings to teeth to protect enamel and prevent cavities.
- Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
- Fabricated custom teeth impressions and temporary restorations for patients from given samples.
- Followed dentists' directions for giving patients desensitizing agents to prepare for anesthetic administration.
- Took medical and dental history and recorded vital signs of patients.
- Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Explained dental services and payment plans to help patients make informed decisions.
- Performed basic laboratory tasks, such as pouring impressions and trimming models.
- Responded promptly to requests from other staff members or dentists while maintaining a professional demeanor.
- Utilized automated washers to sterilize instruments and prevent cross-infection between patients.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Kept track of treatment information in patient records.
- Took digital X-rays of teeth using radiographic equipment.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
Education
BS - BUSINESS ADMINISTRATION
UNIVERSITY OF OKLAHOMA
Norman, OK05.2004
Skills
- Effective Time Coordination
- Basic accounting and bookkeeping knowledge
- Adaptability and flexibility in a fast-paced environment
- Teamwork and collaboration abilities
- Knowledge of administrative procedures and protocols
- Strong interpersonal skills for interacting with clients, colleagues, and vendors
- Familiarity with office software and tools (eg, Adobe Acrobat, Google Workspace)
- Ability to take initiative and work independently
- Dependable Professionalism
Volunteer Experience
- United Way Day of Caring Volunteer
- President of the Employees Association board
- Member of OkACTE Support Staff
References
- Mr. Jim Bullington, Retired ODCTE Employee, 1-405-747-6875
- Dr. Craig Spaulding, Previous Employee, 1-405-372-1155
- Mr. John Special, Special Energy (owner), 1-405-743-5675
- Mr. Allen Miller, NE Area Specialist ODCTE, 1-580-336-1975
- Mr. Jim Aulgur, Retired ODCTE Employee, 1-405-747-6338
- Mr. Brent Haken, ODCTE Director, 1-405-368-5322
Affiliations
- Member of OKACTE
- Oklahoma Agricultural Teachers Association Board member
Timeline
Administrative Assistant II
Scott Nemecek - Ag Ed Department of CareerTech
01.2022 - Current
Office Manager/Dental Assistant
Dr. Craig Spaulding
07.2011 - 06.2021
BS - BUSINESS ADMINISTRATION
UNIVERSITY OF OKLAHOMA
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