Laura Bethany
Omaha,NE
Summary
Meticulous Data Specialist equipped with skills necessary to effectively manage and improve data capture and processing. Excellent at juggling multiple tasks and working under pressure. Highly skilled in office administration, data organization, proofreading, and database management. Broad industry experience including Ecommerce, Retail, Supply Chain, Administration, Finance, and Customer Service.
Overview
16
16
years of professional experience
Work History
Product Data Integrity Manager
CoreLeap
05.2021 - Current
- Facilitated successful cross-functional collaborations for completion of key projects, fostering strong working relationships among team members.
- Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation.
- Launched new products and services with thorough market research, leading to increased revenue growth.
- Reduced error rates in product listings through meticulous attention to detail and quality control measures.
- Enhanced product visibility by optimizing product listings from over 400 vendors with accurate data and engaging descriptions.
- Streamlined data entry processes for increased efficiency, leading to faster product catalog updates. and overall team productivity
- Improved overall customer satisfaction by ensuring timely and accurate product information updates.
- Cross-trained existing employees to maximize team agility and performance.
Associate Clinical Operations Technician
Prime Therapeutics
02.2020 - 05.2021
- Performed outreach calls to pharmacies and physician's offices related to department process across multiple clients to obtain all necessary information related to utilization management requests, including occasional member assistance
- Researched and responded to calls and emails
- Reviewed criteria to determine if request could be approved and accurately entered Prior Authorizations in claims system to ensure appropriate claims were adjudicated
- Responded to completed requests by creating written communication of clinical outcome to member and member's physician within client specific turnaround times
- Provided all relevant clinical information specific to utilization management request to department Pharmacist and Physician
- Managed work queues and volumes with 100% accuracy to meet client specific turnaround times
- Proficient in both Government and Commercial programs
Data Integrity Specialist
Hayneedle, Inc.
01.2019 - 01.2020
- Collaborated with cross-functional teams to ensure seamless data integration across various platforms
- Inspected multiple forms of data to ensure consistency with the Hayneedle brand
- Developed comprehensive training materials, leading to increased staff proficiency in data management best practices
- Performed multiple tasks simultaneously to optimize workflow
- Investigated and analyzed current and historical details of SKUs to accurately determine necessary course of action
- Utilized detailed system notes to enable multiple teams to communicate effectively
- Conducted regular audits of datasets, identifying discrepancies and ensuring prompt resolution for over 300 vendors
- Spearheaded process improvements, resulting in significant time savings for data processing tasks
Product Data Assistant
Hayneedle, Inc.
01.2016 - 01.2019
- Completed SKU creation tasks with accuracy and efficiency to regularly exceed set goals
- Regularly identified data entry errors, and, upon obtaining approval to do so, make corrections to align information with company standards
- Assisted to develop and write BPP for time saving work-around used to resolve ongoing imaging issues
- Supported SKU Management by regularly reviewing BPP/SOPs when asked, and frequently submitting for updates to Style Guides
- Ran point on multiple large data projects, including but not limited to Replications, Roll-ups, and Rollouts
- Communicated with associates to ensure cohesive and accurate completion of work
- Completed detailed projects such as 3rd party prep, Category Reviews, and Collection Combination
Administrative Assistant & Mortgage Loan Processor
Mutual of Omaha Bank (Through Remedy Intelligent Staffing)
01.2012 - 08.2012
- Ensured accurate record-keeping with diligent data entry and database management for vital company information
- Reviewed and updated client correspondence files
- Produced reports using advanced Excel spreadsheet functions
- Scanned documentation, made photocopies, filed records, and prepared correspondence and reports
- Investigated and resolved any customer complaints in timely and empathetic manner
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success
Diamond Sales Executive & Diamontologist
Nebraska Diamond Sales Company
01.2008 - 01.2011
- Built strong client relationships through personalized consultations and exceptional customer service
- Conducted market research to identify trends and incorporate them into sales strategies for continued success
- Measured and graded diamonds on basis of clarity, symmetry, color and polish
- Coordinated with clients, suppliers and manufacturers to create custom, quality works of jewelry
- Communicated with vendors regarding special orders including selection and deliveries
- Consistently surpassed sales quotas through diligent prospecting efforts and expert closing skills
- Kept detailed records of client preferences to provide tailored recommendations during future visits or consultations
Education
Certificate - Diamontology
Diamond Council of America
New York, NY01.2009
Board Certified - Massage Therapy
Omaha School of Massage Therapy
Omaha, NE07.2001
High School Diploma -
Ralston High School
Ralston, NE05.2000
Skills
- Excellent Communication Skills
- Project Planning, Research, and Management
- Data Collection and Organization
- Microsoft Excel Proficiency
- Accurate, Detailed, and Resourceful
- Database Entry and Management
- Supply Chain Experience
- Filing and Data Archiving
- Problem Solving and Critical Thinking Skills
- Multitasking Abilities
Timeline
Product Data Integrity Manager
CoreLeap
05.2021 - Current
Associate Clinical Operations Technician
Prime Therapeutics
02.2020 - 05.2021
Data Integrity Specialist
Hayneedle, Inc.
01.2019 - 01.2020
Product Data Assistant
Hayneedle, Inc.
01.2016 - 01.2019
Administrative Assistant & Mortgage Loan Processor
Mutual of Omaha Bank (Through Remedy Intelligent Staffing)
01.2012 - 08.2012
Diamond Sales Executive & Diamontologist
Nebraska Diamond Sales Company
01.2008 - 01.2011
Certificate - Diamontology
Diamond Council of America
Board Certified - Massage Therapy
Omaha School of Massage Therapy
High School Diploma -
Ralston High School