Laura Birrueta
Holladay,CA
Summary
Areas of expertise include Shipping and Receiving resourceful material handle with 2+ years in warehouse and inventory management. Material handler with broad background, including customer service and general warehouse operations. Enthusiastic brazer who is highly responsible and committed to exceeding expectations for each job. Professional security officer employs exceptional rapport and relationship building abilities to cultivate lasting and positive relations between client, staff and management personnel. Highly-developed communicator with outstanding capabilities in complex problem-solving and conflict resolution.
Overview
8
8
years of professional experience
Work History
Security Officer (Youtube San Bruno CA)
Securitas Security Services USA
San Jose, CA
04.2018 - 12.2018
- Welcomed guests and clients in an upbeat and friendly manner.
- Issue security badges and screen visitors to premises
- Organized files, developed spreadsheets, faxed reports and scanned documents.
- Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
- Directed clients to appropriate personnel to address concerns, resolve complaints, or answer account-related questions.
- Verified and logged in deadlines for responding to daily inquiries.
Security Officer (Apple Inc Cupertino,CA)
Securitas Security Services USA
San Jose, CA
10.2017 - 04.2018
- Received and distributed faxes and mail in a timely manner.
- Successfully established effective systems for record retention by creating database for daily correspondence tracking.
- Wrote reports and correspondence from dictation and handwritten notes.
- Supplied key cards and building access to employees and visitors.
- Walk around and do rounds to make sure their is no safety hazards.
- Break other security officers when needed
Field Service Technician
Heath Consultants
Houston, TX
11.2016 - 08.2017
- Correct, safe and efficient locating of underground utilities including electric, gas and water systems
- Read and interpret utility maps / prints to identify the type and size of underground utilities.
- Thoroughly search for underground utilities in an area, properly marking the location, completing the necessary paperwork, and photographing each locate.
- Operate different electronic detection equipment, to locate and mark underground facilities within prescribed accuracy limits.
- Managed specific territory as well as specific projects from installation to start up.
Brazer,Test Chamber & Coil Repair
Goodman Warehouse Corporation
Houston, TX
11.2013 - 11.2016
- Current Assessed work for errors and made corrections and modifications when necessary
- Assembled components with hand and power tools
- Heated, formed and dressed metal parts with hand tools, torch and brazing equipment
- Tested equipment and parts to identify any leaks in A/C units brazing aluminum and copper
- Test A/C coils and fill with Freon
- Certifications for brazing levels
Material Handler
ExxonMobil Houston Campus - Energy Center
Spring, TX
07.2014 - 01.2015
- Received materials into an organization and verify materials against invoices to ensure the accuracy of the delivery.
- Shipping/Relocating merchandise, Handle every material safely making sure it gets to customers.
- Maintained accurate stock records and schedules
- Unloaded, picked, staged and loaded products for shipping.
- Generated shipment invoices, prepared packages and set up courier deliveries for customers.
Shift Manager
Sasha Distribution
Houston, TX
01.2011 - 11.2013
- Lead scanner moved merchandise and materials through the distribution center from shipments into the company to the production floor and shipments on its way to customers
- Used material moving equipment such as pallet jacks and dollies to bring products and materials to an appropriate location
- Supervised material flow, storage and global order fullfillment
- Unloaded, picked, staged and loaded products for shipping
- Worked at a rapid pace to meet tight deadlines
- Verified and recorded the count and condition of items received
- Maintained friendly and professional customer interactions
- Resolved customer complaints by exchanging merchandise, refunding money and adjusting bills
- Manager for first shift, opening store and making all morning shift reports.
- Led sales calls with team members to establish sales and customer retention goals
Education
High School Diploma - undefined
Klein Collins High School
Spring, TX, United States2010
Associate of Arts - Criminal Justice
Lone Star College - Montgomery
Conroe, TX, United States2012
Skills
- Resourceful
- Self-directed
- Inventory systems
- Product leak checks
- Piping anf Brazing
- Health and Safety Regulations
- Shipping and Receiving
- Customer service orientation
- Multitasking and prioritization
- Organization and Efficiency
- Available to work extended hours
- Fluent in Spanish
Affiliations
- Guard Card
- CPR/First Aid
- Child Safety Classes
- HAZMAT training
- Certified Brazer
Timeline
Security Officer (Youtube San Bruno CA)
Securitas Security Services USA
04.2018 - 12.2018
Security Officer (Apple Inc Cupertino,CA)
Securitas Security Services USA
10.2017 - 04.2018
Field Service Technician
Heath Consultants
11.2016 - 08.2017
Material Handler
ExxonMobil Houston Campus - Energy Center
07.2014 - 01.2015
Brazer,Test Chamber & Coil Repair
Goodman Warehouse Corporation
11.2013 - 11.2016
Shift Manager
Sasha Distribution
01.2011 - 11.2013
High School Diploma - undefined
Klein Collins High School
Associate of Arts - Criminal Justice
Lone Star College - Montgomery