Summary
Overview
Work History
Skills
Timeline
Generic

Laura Blackwood

Corona,CA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Reliable & Dependable. Offering excellent communication and good judgment. Enthusiastic & eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of tasks assigned. Motivated to learn, grow and excel.

Overview

27
27
years of professional experience

Work History

Office Technician

State Of California Department Of Corrections
Corona, CA
04.2006 - 12.2020
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Drafted professional memos, letters and marketing copy to support business objectives and growth.
  • Responded to inquiries from callers seeking information.
  • Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
  • Arranged meetings and coordinated resources for use by attendees.

Front Office Medical Assisitant

Loma Linda Cosmetic And Laser Office
Loma Linda, CA
02.2004 - 04.2006
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Compiled necessary documents for surgical billing packages.
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.

Front Office Medical Assistant

West Dermatology
Redlands, CA
01.1999 - 11.2003
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Scheduled surgeries by making arrangements with surgical centers and prepared charts and consent forms.
  • Facilitated patient flow by notifying provider of patients' arrival, being aware of delays and communicating with patients and clinical staff.
  • Protected patients' rights by maintaining confidentiality of medical, personal and financial information.
  • Verified patient information by interviewing patient, recording medical history and confirming purpose of visit.
  • Optimized patients' satisfaction, provider time and treatment room utilization by scheduling appointments in person or by telephone.
  • Collected deductibles and copays to post money to patient accounts.
  • Registered new patients and updated existing patient demographics by collecting detailed patient information.
  • Kept medical office supplies adequately stocked by anticipating inventory needs, placing orders and monitoring office equipment.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.

Cashier

Walmart
Poplar Bluff, MO
06.1986 - 10.1990
  • Helped customers complete purchases, locate items and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Restocked and organized merchandise in front lanes.
  • Collected and authorized payments of guests.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Operated cash register to record transactions accurately and efficiently.
  • Performed cash, card and check transactions to complete customer purchases.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Set up new sales displays each week.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.

Beauty Sales Consultant

Merle Norman Cosmetic Studio
Jonesboro, AR
02.1985 - 05.1986
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Answered customer questions about products and services, helped locate merchandise and promoted key items.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Developed strong rapport with customers and created positive impression of business.
  • Managed efficient cash register operations.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Kept up-to-date with style industry standards, trends and techniques to provide optimal aesthetics services to every client.
  • Identified client needs and recommended products based on preferences and requirements.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Employed variety of cosmetics to produce fresh looks, enhance facial features and manage skin tone.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Recorded notes for future reference about customer preferences and services delivered.
  • Monitored current trends to understand fashions and better serve customer needs.
  • Provided clients with personalized skincare recommendations to support maintenance of healthy skin.
  • Demonstrated cosmetic application best practices to achieve desired styles.
  • Performed full makeup applications to [Number] clients per week.
  • Processed payments, entering sales in register for prompt customer service.
  • Maintained full stock of inventory and properly sanitized makeup tools to avoid spread of infection.
  • Maintained counter and display areas for cleanliness and organization.
  • Analyzed customer skin to assess conditions and skin type and suggest products and treatments.
  • Promoted additional products and services to increase sales numbers and revenue with diverse selection.

Skills

  • Microsoft Office
  • Reliable and Punctual
  • Attention to Detail
  • Editing and Proofreading
  • Mail Sorting and Routing
  • Verbal and Written Communication
  • Self-Motivated
  • Data Entry
  • Data Entry and 10-Key
  • Problem Solving
  • Data Gathering
  • Prioritization and Time Management
  • Outgoing Mail Preparation
  • Flexible and Adaptable
  • Office Supply Management
  • Record Sorting and Filing
  • Multitasking and Prioritization
  • Team Collaboration
  • Calendar Management
  • Event and Activity Planning
  • Meeting Coordination
  • Office Machine Operation
  • Government Forms

Timeline

Office Technician

State Of California Department Of Corrections
04.2006 - 12.2020

Front Office Medical Assisitant

Loma Linda Cosmetic And Laser Office
02.2004 - 04.2006

Front Office Medical Assistant

West Dermatology
01.1999 - 11.2003

Cashier

Walmart
06.1986 - 10.1990

Beauty Sales Consultant

Merle Norman Cosmetic Studio
02.1985 - 05.1986
Laura Blackwood