Laura Bojorquez
Conroe,TX
Summary
Registered Nurse skilled in analytical thinking and clinical documentation. Proven ability to synthesize complex medical data, enhancing case outcomes. Experienced healthcare professional prepared for this role with strong emphasis on patient care and clinical skills. Proven ability to work collaboratively within multidisciplinary teams, adapting to changing situations with ease. Excels in communication, empathy, and problem-solving to achieve optimal patient outcomes. Call center background,microsoft office, and meeting monthly goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Nurse Analyst
The Marker Group
10.2024 - 12.2025
- Ensured case accuracy by thoroughly reviewing medical records and facts.
- Identified care standard deviations through detailed analysis of legal documents.
- Substantiated case medical facts by researching current medical and nursing literature.
- Maintained precise billing logs by recording daily billable hours for clients.
- Provided expert medical insights to legal teams, influencing case outcomes.
Registered Nurse, NICU
St. Lukes/Memorial Hermann/HealthTrust Workforce Solutions
10.2021 - 12.2024
- Delivered comprehensive care to critically ill neonates in high-acuity settings.
- Monitored vital signs and administered medications per established protocols.
- Developed individualized care plans through interdisciplinary team collaboration.
- Educated families on neonatal care, enhancing understanding and treatment participation.
- Assisted in complex procedures, ensuring safety standards and best practices were followed.
- Mentored new nurses on NICU protocols, advancing skill development and competency.
Merchant Services Representative
Bank of America
07.2016 - 10.2018
- Strengthened client relationships through tailored payment processing solutions.
- Analyzed transaction data to identify trends and optimize merchant services.
- Enhanced service delivery by collaborating with teams to improve customer satisfaction.
- Ensured compliance with industry standards by resolving complex inquiries effectively.
Education
Bachelor of Science - Nursing
05-2021
Skills
- Analytical thinking
- Call center operations background
- Time management
- Team collaboration and leadership
- Attention to detail
- Information gathering
- Nursing care
- Patient assessment
- Clinical documentation
- Patient education
- Patient management
- Nursing assessments
- Skilled in Microsoft office
Certification
- RN License Texas expires 12/2026.
- BLS certified/STABLE/NRP/PALS
Timeline
Nurse Analyst - The Marker Group
10.2024 - 12.2025
Registered Nurse, NICU - St. Lukes/Memorial Hermann/HealthTrust Workforce Solutions
10.2021 - 12.2024
Merchant Services Representative - Bank of America
07.2016 - 10.2018
Martha Fessler School of Nursing - Bachelor of Science, Nursing