Laura Bolaños
Tampa,FL
Summary
Industrial Engineer and specialist in Project Management in business intelligence, with experience in the commercial, logistics and administrative area, performing sales and supervision functions, design and implementation of commercial and administrative strategies, preparation of reports, control of supporting documents, consolidation of physical and systematized stocks, implementation of management indicators and fulfillment of achievements. With competencies such as strategic thinking, planning, decision-making criteria, adaptation to change, assertive communication, analytical skills, innovation and resilience.
Commercial experience, customer management, as well as English language in 60%, management relations and customer and market segmentation. Management of commercial goals in placement and portfolio.
Overview
14
14
years of professional experience
Work History
Leader Hot Team
FRESCO FOOD
11.2022 - 11.2023
- Increased team productivity by streamlining communication and implementing effective for production
- In charge of scheduling and executing production to meet the demands of our customers according to weekly programming
- Lead the production process as well as personnel management
- In charge of inventory review and monitoring to guarantee the existence of raw materials at the time of production
SENIOR ACCOUNT EXECUTIVE
COLSUBSIDIO
10.2018 - 10.2022
- Increased account retention by building strong relationships with clients and addressing their needs promptly.
- Developed new business opportunities for company growth through effective networking and client presentations.
- Collaborated with cross-functional teams to ensure timely delivery of products and services, resulting in high customer satisfaction.
- Negotiated contracts that maximized profit margins while maintaining competitive pricing for clients.
- In charge of ensuring the loyalty of the accounts assigned to my portfolio by creating strategic alliances that allow my accounts to feel supported by the compensation fund
- In charge of portfolio penetration within the accounts in order to meet the sales goal and guarantee the strengthening of the commercial relationship
- To ensure that during almost 3 years of management none of the accounts in charge in my portfolio even had the intention of doing a compensation fund study given the satisfaction of the service received and the strategy proposed
- Retraction of accounts received in the process of withdrawal with contributions of more than $110,000,000Sales in all of box service exceeding $1,800 MM annually both with contracts or tenders won with public companies, as well as with direct sales to private sector companies Winning the award for best employee, for the recognition received by my colleagues for my positive impact of my management not only on my assigned portfolio but also on my work team, camaraderie, responsibility and commitment
Commercial & Credit Analyst
Banco Mundo Mujer
01.2015 - 04.2016
- Generation and analysis of balance sheets and PYG, both horizontal and vertical, to know the financial capacity of the potential client.
- Profiling and analysis of customers for credit approval
- Maintenance and loyalty of existing customers, diversification and expansion of portfolio.
- Placement of resources in CDT.
- Achievement of s such as: cold selling, word of mouth, referral plans, direct contact, personalized visit.
- Promoted a culture of excellence in underwriting decisions by maintaining strict adherence to established guidelines while remaining flexible when warranted for client retention or acquisition purposes.
- Monitored credit accounts routinely to identify and mitigate issues and prevent losses.
- Managed a diverse portfolio of commercial loans, consistently meeting or exceeding performance targets.
- Strengthened the credit evaluation process by incorporating industry trends and macroeconomic factors into analyses.
Account Executive
Distribuciones M. Sierra
01.2013 - 04.2014
- Achieved or exceeded company-defined sales quotas.
- Strengthened customer relationships with proactive and collaborative approach to managing needs.
- Coordinated with finance department to ensure timely payment of invoices, addressing any discrepancies or issues in a prompt and professional manner.
- Participated actively in networking events and trade shows, representing the company professionally and expanding its reach within target markets.
- Responsible for the opening of new customers, as well as maintenance and loyalty of existing ones. Fulfillment and monitoring of goals both portfolio and sales, this through design, implementation and execution of strategies for monthly fulfillment that would allow me to reach the end of the period with positive figures, as well as with the opening of customers and follow-up not only to the sales process but also to the dispatch process by the company
Distribuciones M. Sierra
Coordinator & Sales Team
06.2009 - 12.2012
- Gained strong leadership skills by managing projects from start to finish.
- Developed and maintained courteous and effective working relationships.
- Fulfillment of goals and budgets in the area of portfolio and sales, through the implementation of different collection strategies, such as: supervision of salespeople's agenda, collection strategies by zones, reports of financial information in risk centers, supervision visits to customers at the national level, follow-up to the implementation of the commercial design; as well as the focus of my work team of approximately 25 people guiding the fulfillment of goals, achievements and improvement
- One of the main achievements was the design and implementation of a remote access program through the Novasof accounting package, which generated a reduction in time in the process of taking and entering orders, as well as a decrease in customer dissatisfaction. The second achievement was the implementation of the Cifin and Datacredito database to the credit assignment and monitoring process. Decrease in non-performing loan indicators of 1200 clients nationwide
Education
Master of Science - Project Management
Politecnico Grancolombiano
Bogota Colombia04.2022
Bachelor of Science - Industrial Engineer
Univeridad Central
Bogota Colombia 07.2013
Skills
- Visionary Thinking
- Expense Control
- Logistics Coordination
- Process Monitoring and Improvement
- Project Management
- Quantitative skills
- Training and mentoring
- Negotiation
- Process Improvement
- Disaster Recovery Planning
Languages
English
Limited Working
Timeline
Leader Hot Team
FRESCO FOOD
11.2022 - 11.2023
SENIOR ACCOUNT EXECUTIVE
COLSUBSIDIO
10.2018 - 10.2022
Commercial & Credit Analyst
Banco Mundo Mujer
01.2015 - 04.2016
Account Executive
Distribuciones M. Sierra
01.2013 - 04.2014
Distribuciones M. Sierra
Coordinator & Sales Team
06.2009 - 12.2012
Master of Science - Project Management
Politecnico Grancolombiano
Bachelor of Science - Industrial Engineer
Univeridad Central