Summary
Overview
Work History
Education
Skills
Certification
Additional Real Estate Experience
Timeline
Generic

Laura Bongiorno

Burlington,MA

Summary

Versatile real estate professional with over 30 years of experience across commercial property management and residential sales. Proven track record managing office and retail assets, with expertise in budgeting, tenant relations, and operations. Licensed Massachusetts real estate salesperson with strong client-facing experience in residential-sales. Proficient in industry-standard software and highly adaptable in dynamic real estate environments.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Senior Property Manager

KeyPoint Partners, LLC (formerly Finard & Company)
01.2003 - Current
  • Responsible for daily operations and management of several retail strip centers located throughout New England containing approximately 400,000 sf
  • Review and maintain tenant receivables accounts as well as review and approve payables
  • Work with vendors and Portfolio Asset Managers to develop and manage service issues related to properties, including financial objectives, operating budgets, and preparing property business plans
  • Prepare, monitor, and review expenses, budgets, cash flow and leasing of portfolio as well as assist and coordinate with Owners, attorneys, and buyers/tenants during due diligence process
  • Prepare monthly and quarterly reports
  • Prepare annual CAM and tax reconciliations and escrow billings and ensure calculations are in compliance with Lease clauses related to any applicable CAP, base years, controllable and non-controllable expenses
  • Perform account reconciliations for pending balances and/or disputes on reconciliation calculations
  • Review and abstract Leases
  • Ensure Tenant and Vendor COI's are current
  • Obtain bids and prepare contracts for various property services
  • Maintained meticulous records of all property transactions, including leases, renewals, and terminations.

Education

Associate in Science (AS) - Business Administration

Northeastern University
Burlington, MA
01.1998

Certificate in Secretarial/Administrative Services -

Katharine Gibbs
Boston, MA
01.1989

Skills

  • Office & Retail Property Management
  • Budgeting, CAM Reconciliation, Financial Reporting
  • Tenant Relations & Lease Administration
  • Vendor Management & Facilities Coordination
  • Residential Real Estate Sales: client relations, contract negotiation, buyer and seller guidance, and CRM Management
  • CRM Software (Top Producer)
  • Strong Communication & Problem Solving
  • Microsoft Office Suite
  • Tech-proficient and quick to learn new platforms and systems

Certification

  • Licensed Massachusetts Real Estate Sales Person
  • Legal Secretary Certificate - Katherine Gibbs School

Additional Real Estate Experience

Finard & Company 1999-2003 - Assistant Property Manager

Managed day-to-day operations of local office/industrial parks containing 300,000 square  feet.  Prepared monthly reports/annual budgets/CAM Reconciliations.  Managed/supervised tenant improvement projects.  Prepared Tenant Lease abstracts.


Spaulding & Slye 1996-1999 - Assistant Property Manager

Managed daily operations of suburban Class A office buildings totaling approximately 200,000 square feet.  Managed/supervised engineers and off-site personnel.  Coordinated tenant projects.


Meredith & Grew 1991-1996 - Tenant Systems Coordinator

Assisted PM in daily operations of several Boston-based, processed invoices, generated billbacks, reviewed tenant delinquencies.


Timeline

Senior Property Manager

KeyPoint Partners, LLC (formerly Finard & Company)
01.2003 - Current

Associate in Science (AS) - Business Administration

Northeastern University

Certificate in Secretarial/Administrative Services -

Katharine Gibbs