Laura Bonnoitt
UX Researcher
Cincinnati,OH
Summary
I am a UX Researcher who focuses on qualitative research methods. My goal is to improve the customer's experience with a company's product, website, or service so that they have a better experience and a positive association with the company. I love creating safe places for people to express ideas and listen to feedback.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
UX Researcher
Freelance
Cincinnati, OH
04.2022 - Current
- Applied both qualitative and quantitative analysis techniques to continuously improve end-user experiences.
- Analyzed user feedback to influence future UX updates, ameliorating user concerns and pain points during subsequent patch cycles.
- Researched and proposed new solutions to make app more user-friendly.
- Gathered participants nationwide with diversity in age and ability
Certified Yoga Instructor
Body Alive
Cincinnati, OH
06.2022 - 10.2022
- Developed safe and effective exercise programs for class members.
- Led up to 10 classes per week.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Kept studio area safe, organized and comfortable for students.
- Retained knowledge of studio offerings, programs and pricing to promote brand and guide registration.
- Stayed current with fitness trends and adjusted to needs and wants of class participants.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Collaborated with team members to achieve target results.
Elementary School Teacher
The Dunham School
Baton Rouge, LA
08.2008 - 05.2012
- Fostered student curiosity and interest in learning through hands-on activities and field trips.
- Created and presented clever lessons to engage students and focus on core subjects necessary for personal and academic growth.
- Maintained student portfolios to monitor learning progress and completion of work required for promotion to next grade level.
- Established open communication and positive relationships with students, parents, peers and administrative staff.
- Coached, mentored and evaluated student teachers for progress against program objectives.
- Designed and presented lesson plans in one or more academic subjects using variety of teaching techniques to appeal to various learning styles within assigned grade level.
Education
Bachelor of Science - Elementary Education
Louisiana State University And A&M College
Baton Rouge, LA 08.2004 - 05.2008
Certificate - UX Research
Coursera
04.2022 - 10.2022
Skills
User Data Collection
Iterative Development
Analytical and Critical Thinking
Organization and Time Management
Critical Thinking
Decision-Making
Excellent Communication
Self-Motivated
Problem-Solving
Timeline
Certified Yoga Instructor
Body Alive
06.2022 - 10.2022
UX Researcher
Freelance
04.2022 - Current
Certificate - UX Research
Coursera
04.2022 - 10.2022
Elementary School Teacher
The Dunham School
08.2008 - 05.2012
Bachelor of Science - Elementary Education
Louisiana State University And A&M College
08.2004 - 05.2008