Summary
Overview
Work History
Education
Timeline
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Laura Bova

Columbus,OH

Summary

A strategic and results-oriented leader with extensive experience driving innovation, efficiency, and significant cost savings for Department of Defense (DoD) customers. Expert in supervising technical teams, managing large-scale system deployments, and championing customer-centric solutions within the Learning Development and Readiness System (LDRS) framework. Proven ability to translate complex requirements into robust, automated systems that enhance organizational effectiveness and user engagement.

Overview

8
8
years of professional experience

Work History

Learning and Development System Supervisor

Defense Logistics Agency
Whitehall, OH
11.2024 - Current
  • Led a high-performing team of 10 to engineer and deploy innovative, automated Learning Development and Readiness System (LDRS) solutions for 10 DoD customers, dramatically improving process efficiency and user engagement.
  • Secured $1.6 million in cost savings on the SAP contract through direct vendor and contracting negotiations, demonstrating a strong commitment to customer advocacy and fiscal responsibility.
  • Championed customer-centric initiatives by establishing collaborative forums, administrator training programs, and strengthening partnerships with J6, Budget, and DLA Training to ensure services align with mission-critical needs.
  • Spearheaded the automation of key HR processes, including probationary forms, executive development plans, and complex nomination workflows by leveraging underutilized LDRS features.
  • Fostered a culture of continuous improvement and knowledge sharing by implementing a structured new employee training program and a centralized resource hub for on-demand learning.

LDRS Team Lead

Defense Logistics Agency
Whitehall, OH
08.2021 - 11.2024
  • Directed the successful onboarding of four DoD agencies with 26,000 employees onto the LDRS platform, managing the full project lifecycle from requirements gathering to final deployment.
  • Orchestrated the configuration and implementation of diverse LDRS modules, including Individual Development Plans (IDPs), Competency Assessments, Mentoring Programs, and competitive leadership program applications.
  • Served as the lead technical advisor to senior executives and program managers, providing expert guidance on LDRS capabilities, creating data dashboards and recommending system enhancements to drive organizational effectiveness.
  • Managed cross-functional projects by developing detailed project plans (POAMs), SOPs, and user acceptance testing criteria to ensure data integrity, timely completion, and clear communication with all stakeholders.

Management Analyst

Defense Logistics Agency
Whitehall, OH
05.2018 - 08.2021
  • Serves as the primary Human Resources Information Technology (HRIT) liaison, partnering with J6 to develop and launch multiple SharePoint sites, including a secure data repository for PII and a COVID-19 tracking system.
  • Enhances data analysis capabilities by creating advanced metrics reports in Excel, self-teaching Smart Reporting for custom dashboards, and editing macros in Microsoft Access for quarterly demographic reporting.
  • Develops key operational documents, including strategic communications, SOPs, and job aids for new DLA-wide technical initiatives, while monitoring project POAMs to ensure alignment with leadership objectives.
  • Provides direct support to senior HR leadership and serves as the primary backup for the GS-13 team lead, assisting with high-urgency projects.
  • Acts as the lead for troubleshooting IT issues, managing technology rollouts, providing on-the-job training for virtual teleconferencing (VTC), and serving as the organization's Culture Champion.

Education

Bachelor of Arts - Psychology

The Ohio State University
Columbus, Ohio, OH
03-2025

Bachelor of Arts - Communications

The Ohio State University
Columbus, Ohio, OH
03-2025

Timeline

Learning and Development System Supervisor

Defense Logistics Agency
11.2024 - Current

LDRS Team Lead

Defense Logistics Agency
08.2021 - 11.2024

Management Analyst

Defense Logistics Agency
05.2018 - 08.2021

Bachelor of Arts - Psychology

The Ohio State University

Bachelor of Arts - Communications

The Ohio State University

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Laura Bova