Multi-talented and dynamic personality bringing 20 years of leadership experience across various industries. Strategic problem solver and change manager. Visionary executive implements plans that meet current and future needs—key expertise in program management industry. Excited for the opportunity to lend expertise to value driven companies by obtaining a seat with the Board of Directors.
Hi, I’m
Laura Bowers
Berwyn Heights,MD
Summary
Overview
17
years of professional experience
1
Certification
Work History
Kismet Quest Corp. - The PMO Boss (DBA), Berwyn Heights, MD
CEO
06.2023 - Current
Job overview
- Founded Kismet Quest Corp. and The PMO Boss a project management consulting firm that focuses on delivering efficient and scalable project management solutions for growing companies.
- Lead organization by establishing business direction and actualizing operational plans to meet goals.
- Developed intellectual property for implementing project management solutions to clients.
- Manages customer engagement and user experience through entire value system.
Elevate Leadership
Vice President
02.2023 - Current
Job overview
- Act as ambassador for organization.
- Provide organizational leadership and collaborated with executive partners to establish long-term goals and strategies.
- Attend and participate in board meetings.
National Institute of Child Health and Human Development
IT Program Manager
04.2015 - 05.2023
Job overview
- Managed cost, schedule, and performance, including management of subcontractors for contract with over 60 FTEs
- Executed deskside support services, infrastructure support, security operations, database management and integration with DevOps team.
- Assessed overall resource allocation and assisted in identifying gaps and approaches to remediate or reduce risk
- Served as primary point of contact for all program matters and is responsible for escalating information, risks, issues, and concerns to contracting office rep (COR)
- Developed organizational Service Level Agreements framework
- Task lead for Customer Relationship Management and implemented customer outreach campaign to improve customer experience
- Drafted and supported communications for Chief Information Officer (CIO)
- Developed, facilitated, and/or reviewed senior leadership presentations and briefs
- Developed Project Management Office (PMO) framework that advanced the maturity of the organization
Defense Health Agency
IT Program Task Lead
01.2011 - 04.2015
Job overview
- Contributed to Organizational Functional Manual (OFM) and process Workflow Manual (WFM), defining how the PMO will operate.
- Manages resources and maintains project tracking tool for 90+ projects.
- Developed requirements for Project Management Accountability Tool (PMAT) to define implementation of the application.
- Provided guidance and quality control for all material that is routed to I&O Leaders.
- Responsible for integration of Network Support Services (NSS), including requirement tracking, assignment of projects, adherence to risk and change management procedures, development of project’s budget.
- Managed “VIP” support team, including the White House Medical Unit
- Monitored Incident and Problem Management.
- Supported and tracked procurement activities in compliance with Defense Federal Acquisitions Regulations (DFAR), including contract modifications, maintenance renewals, and new equipment procurements.
- Prepared acquisitions documentation, including Military Interdepartmental Purchase Requests (MIPR), Contract Change Pages, & Independent Government Cost Estimates (IGCE).
Healthy Directions
Marketing Project Manager
04.2007 - 05.2010
Job overview
- Managed creation of marketing materials, collateral and sales support tools.
- Tracked, analyzed and reported on marketing program results.
Education
West Virginia University
Bachelor of Science, Journalism
05.2005
University Overview
Skills
- Program Leadership
- Corporate Leadership
- Public Speaking
- Recruiting and Hiring Top Talent
- Financial Management
- Decision Making
- Problem Solving
- Process Improvements
- Stakeholder Relations
- Conflict Management
- Risk Management
- IT Operations Mgmt
Certification
- Project Management Professional, PMI, 05/2013
- monday.com Product Certified, monday.com, 01/2024
- SmartSheet Certified, SmartSheet, 02/2021 (expired)
- ITILv3, Axelos, 01/2012, ITIL4, Axelos, 03/2021
Accomplishments
Accomplishments
- Occam Employee of the Year, Occam Solutions, 04/2017
- NICHD Group Merit Award, NICHD, 04/2016
- Supervisor’s Recognition Award, TeAM, 10/2012
- Professional Development Award, TeAM, 10/2012
Professional Development
Professional Development
- Align Leadership Program, Mountains and Marathons, 09/2021
- Leadership Coaching, Magus Group Coaching, 11/2012
Websites
Timeline
CEO
Kismet Quest Corp. - The PMO Boss (DBA)
06.2023 - Current
Vice President
Elevate Leadership
02.2023 - Current
IT Program Manager
National Institute of Child Health and Human Development
04.2015 - 05.2023
IT Program Task Lead
Defense Health Agency
01.2011 - 04.2015
Marketing Project Manager
Healthy Directions
04.2007 - 05.2010
West Virginia University
Bachelor of Science, Journalism
- Project Management Professional, PMI, 05/2013
- monday.com Product Certified, monday.com, 01/2024
- SmartSheet Certified, SmartSheet, 02/2021 (expired)
- ITILv3, Axelos, 01/2012, ITIL4, Axelos, 03/2021
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