Laura Brown
Loveland,CO
Summary
Adept at orchestrating comprehensive loss prevention strategies, I significantly enhanced security measures at Full Speed Automotive, achieving a notable reduction in theft incidents. My expertise in surveillance techniques and crisis management, coupled with strong investigational skills, fostered a culture of vigilance and safety across teams.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Regional Loss Prevention Manager Western U.S.
Full Speed Automotive
07.2023 - Current
- Championed a proactive approach to risk management, fostering a company-wide culture of security consciousness and vigilance.
- Conducted thorough investigations into suspected cases of internal theft, resulting in the identification and resolution of multiple instances of employee misconduct.
- Delivered detailed reports on regional loss prevention performance to senior leadership, leading to informed decision-making and strategic planning initiatives.
- Leveraged advanced surveillance technology to monitor store activity, swiftly identifying potential threats and taking appropriate action.
- Implemented targeted loss prevention initiatives in high-risk areas, significantly decreasing occurrences of theft in those locations.
- Coordinated cross-functional teams during complex investigations involving both internal and external stakeholders, achieving successful outcomes in each case.
- Analyzed incident reports and trends to identify key areas for improvement within the organization''s loss prevention efforts.
- Collaborated with store management to develop effective security plans, leading to decreased incidents of theft and fraud.
- Increased employee awareness of loss prevention through comprehensive training programs and workshops.
- Reduced company losses by implementing efficient loss prevention strategies and conducting regular audits.
- Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when possible, and directing shoppers to safety.
- Liaised with law enforcement and security personnel in issue investigation.
- Performed thorough cash audits and deposit investigations.
Director of Loss Prevention
National Entertainment Network
05.2016 - 07.2023
- Conducted thorough investigations into suspected fraudulent activities, resulting in swift resolutions.
- Enhanced employee awareness of theft risks through regular training sessions and workshops.
- Implemented advanced surveillance systems, allowing for more efficient monitoring of store premises and reducing incidents of theft.
- Championed a proactive approach to loss prevention, resulting in substantial reductions in company losses and an overall improvement in store performance.
- Oversaw the installation of state-of-the-art security equipment, bolstering the effectiveness of existing surveillance systems significantly.
- Streamlined reporting processes to ensure timely communication of relevant information between departments involved in loss prevention efforts.
- Developed and enforced strict security protocols, ensuring a safe environment for employees and customers alike.
- Established strong relationships with local law enforcement agencies for successful cooperation during investigations.
- Increased overall profitability by minimizing shrinkage through the implementation of targeted loss prevention measures.
- Strengthened internal controls by regularly reviewing and updating standard operating procedures related to asset protection.
- Identified vulnerabilities within current loss prevention programs, initiating necessary changes to minimize potential risks effectively.
- Completed incident reports and activity logs for accurate, current records.
- Responded quickly to emergency alarms and calls for assistance for improved issue prevention.
- Investigated and documented thefts and suspicious activity to improve issue prevention.
- Interviewed suspects, customers and witnesses to obtain helpful information and statements.
Regional Loss Prevention Manager
Limited Brands-Victoria's Secret
03.2014 - 05.2016
- Championed a proactive approach to risk management, fostering a company-wide culture of security consciousness and vigilance.
- Conducted thorough investigations into suspected cases of internal theft, resulting in the identification and resolution of multiple instances of employee misconduct.
- Delivered detailed reports on regional loss prevention performance to senior leadership, leading to informed decision-making and strategic planning initiatives.
- Leveraged advanced surveillance technology to monitor store activity, swiftly identifying potential threats and taking appropriate action.
- Analyzed incident reports and trends to identify key areas for improvement within the organization''s loss prevention efforts.
- Collaborated with store management to develop effective security plans, leading to decreased incidents of theft and fraud.
- Enhanced overall store safety by conducting regular inspections and addressing any identified hazards or risks promptly.
- Increased employee awareness of loss prevention through comprehensive training programs and workshops.
- Completed incident reports and activity logs for accurate, current records.
- Conducted daily store walk-throughs to identify potential security risks.
- Patrolled store premises to detect and prevent shoplifting and security breaches.
- Responded quickly to emergency alarms and calls for assistance for improved issue prevention.
- Generated comprehensive reports documenting evidence of attempted theft and recovered merchandise.
- Observed video surveillance systems for prompt emergency response.
Education
Some College (No Degree) - Criminal Justice
Kellogg Community College
Battle Creek, MISome College (No Degree) - Certified Police Officer State of Colorado
CILET Police Academy
Northglenn, COHigh School Diploma -
Coldwater High School
Coldwater, MI06.1983
Skills
- Incident Reporting
- Internal Auditing
- Loss prevention strategies
- Asset Protection
- CCTV Monitoring
- Investigations
- Theft Prevention
- Crime Prevention
- Law Enforcement Collaboration
- Attention to Detail
- Interpersonal Skills
- Team building
- Loss prevention expertise
- Interviews and interrogations
Certification
- W-Z Basic, advanced, telephone certified and CFI
- LSI (laboratory Scientific Interrogation)
- Emergency response training
- Reid interview technique
Certified Police Officer
Serve and protect the citizens in Colorado
Timeline
Regional Loss Prevention Manager Western U.S.
Full Speed Automotive
07.2023 - Current
Director of Loss Prevention
National Entertainment Network
05.2016 - 07.2023
Regional Loss Prevention Manager
Limited Brands-Victoria's Secret
03.2014 - 05.2016
Some College (No Degree) - Criminal Justice
Kellogg Community College
Some College (No Degree) - Certified Police Officer State of Colorado
CILET Police Academy
High School Diploma -
Coldwater High School
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