Summary
Overview
Work History
Education
Skills
Timeline
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Laura Bueno

Copywriter & Editor
Dublin,CA

Summary

Editor and writer with over 20 years of experience in e-commerce crafting compelling, persuasive content for diverse audiences. Skilled in developing creative strategies, editing, and ensuring brand consistency across all channels. Known for effective collaboration with teams, adaptability to changing project needs, and delivering impactful results. Strong command of language, attention to detail, and ability to meet tight deadlines.

Overview

26
26
years of professional experience

Work History

Senior Copywriter

Pottery Barn
01.2021 - Current
  • Lead a team of five copywriters, driving thoughtful content creation by providing constructive feedback, overseeing the editorial process, and fostering empathy within the team
  • Developed a system to streamline the copy process
  • Interacted effectively with cross-functional partners to improve overall efficiency
  • Produce engaging content that aligns with brand guidelines across multiple platforms to drive member engagement and channel growth
  • Head up Pottery Barn's Marketplace initiative to enhance third-party vendor copy
  • Employ Artificial Intelligence (AI) to refine third-party vendor copy, ensuring it aligns seamlessly with Pottery Barn's brand voice and style
  • Streamline content delivery by managing the editorial calendar and uploading 1600+ product copy blocks each season to the content management system

Senior Digital Copywriter

Tailored Brands (Men's Wearhouse)
01.2011 - Current
  • Write engaging product copy for Men's Wearhouse, K&G Fashion, and Joseph A. Bank
  • Conceptualize content for creative initiatives and campaigns
  • Employ creative thinking and ideation to articulate compelling ideas for marketing materials, from emails and websites to mobile applications
  • Write headlines, video scripts, SMS copy, banner ads, and other social media assets

Technical Writer

PG&E
01.2020 - 01.2024
  • Remediated PDFs associated with the Wildfire Mitigation Plan to ensure accessibility compliance with WCAG guidelines for users with disabilities
  • Created a Safe Work Practices manual for Vegetation Management. Required researching industry and regulatory standards (ANSI, CAL OSHA, and OSHA), working with subject matter experts (SMEs) to group like standards
  • Worked with SMEs to edit the Wildfire Mitigation Plan, reviewing hundreds of pages to ensure that ideas flowed logically and that content was error-free
  • Developed standards, procedures, job aids, and bulletins for Vegetation Management, taking high-level technical information and simplifying the language for easy reference when PG&E employees and contractors perform work in the field
  • Helped redesign PG&E's website (B2B and B2C), collaborating with designers, project managers, and internal clients to deliver polished, consistent copy across hundreds of landing pages
  • Managed version control and timely updates of documents through effective project tracking and organization skills
  • Enhanced user experience by simplifying complex technical concepts into easy-to-understand documentation.

Blog Writer/SEO Copywriter

On Ideas
01.2022 - 01.2023
  • Online publishing of SEO-focused articles for a high-end furniture retailer's website
  • Conceptualized compelling content to support creative initiatives and campaigns through storytelling

Copywriter/Editor

Handy Living
01.2020 - 01.2022
  • Provided third-party content to sites such as Amazon, Wayfair, and Walmart
  • Wrote and edited furniture product descriptions
  • Created content for a variety of projects, including COVID-19 communications, customer service FAQs, website redesign, press releases, and social media

Ecommerce Copywriter

Cost Plus World Market
01.2016 - 01.2021
  • Leveraged Google Analytics to optimize web content for SEO
  • Ensured product quality through rigorous quality control checks across categories

Senior Editor

Restoration Hardware
01.2007 - 01.2021
  • Wrote and edited copy for web, packaging, signage, and marketing communications
  • Proofread all printed collateral, performing edits and providing corrections to designers in Adobe InDesign

Senior Editor/Copywriter

Williams-Sonoma, Inc.
01.1999 - 01.2021
  • Copywriter, editor, and proofreader for online and print
  • Brands included PBteen, Pottery Barn, Pottery Barn Kids, Pottery Barn Bed + Bath, West Elm, Williams-Sonoma, and Williams-Sonoma Home

SEO Copywriter

Sam's Club
01.2015 - 01.2020
  • SEO copywriter and editor specializing in fine foods, health and wellness, pets, and seasonal items, focusing on content optimization for improved search engine visibility, increased online traffic, and enhanced brand awareness
  • Copywriter for Shocking Values, Sam's Club Auction, emails, and blogs

Education

Bachelor of Science - Business Administration, Marketing

California State University, East Bay
Hayward

Skills

Strong editing and proofreading skills

Proficient in Google Suite applications and Airtable

Ability to work collaboratively in a fast-paced environment

Experience working with large-scale copy operations

Timeline

Blog Writer/SEO Copywriter

On Ideas
01.2022 - 01.2023

Senior Copywriter

Pottery Barn
01.2021 - Current

Technical Writer

PG&E
01.2020 - 01.2024

Copywriter/Editor

Handy Living
01.2020 - 01.2022

Ecommerce Copywriter

Cost Plus World Market
01.2016 - 01.2021

SEO Copywriter

Sam's Club
01.2015 - 01.2020

Senior Digital Copywriter

Tailored Brands (Men's Wearhouse)
01.2011 - Current

Senior Editor

Restoration Hardware
01.2007 - 01.2021

Senior Editor/Copywriter

Williams-Sonoma, Inc.
01.1999 - 01.2021

Bachelor of Science - Business Administration, Marketing

California State University, East Bay
Laura BuenoCopywriter & Editor