Summary
Overview
Work History
Education
Skills
Skill Summary
Activities
Hobbies and Interests
Timeline
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Laura Bunish

Plymouth,MN

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

12
12
years of professional experience

Work History

HR and Finance Assistant

Seasons Adult Foster Care
07.2021 - Current
  • Process documents for new staff hires, inform new staff of company policies and procedures, detail financial reports and track receipts, approve time cards and oversee payroll for 115 employees, first point of contact for staff, clients and guests, organizing company files, initiate background checks, conduct onboarding, ordered Office supplies as needed, planned and executed large employee events, schedule employee shifts, including weekend and evening hours

GUEST GROUPS COORDINATOR AND FRONT OFFICE SECRETARY

Camp Shamineau
05.2019 - 07.2021
  • Coordinated successful events for groups up to four hundred guests, initial guest contact, provided a welcoming presence by phone, in person and online, worked extensively in the online scheduling and invoicing system to schedule camp sessions, tracked and entered payments, scheduled staff, supervised high school and collegiate staff for camp events

GUEST GROUPS ASSISTANT AND FRONT OFFICE SECRETARY

Camp Shamineau
08.2017 - 05.2019
  • Fluent in our online system for camp registration, implemented and enforced Shamineau Guest Services Policies, promoted Camp Shamineau at various events, represented Camp Shamineau, encouraging a fun atmosphere while remaining professional

PROGRAM INTERNSHIP

Camp Shamineau
08.2016 - 07.2017
  • Planned 15 different retreats for 300+ guest spanning a variety of ages, processed new hire applications, hired over 100+ seasonal staff members, met guest's needs

Teacher's Aide/Experienced Aide

Love to Grow on Child Development Center
12.2011 - 09.2015
  • Prepared breakfast and lunch daily for 80 children, ordered groceries and additional needs for the center on a weekly basis, daily worked in classrooms ages ranging 6 weeks to 13 years, giving breaks to the lead teachers, assisted classroom teachers in implementing program activities and meeting children's needs, completed necessary documentation for the Child and Adult Care Food Program (CACFP) and the Minnesota Department of Education

Education

Certificate - Travel & Tourism Professional

The Travel Academy
Eagan, MN
11.2015

Diploma -

High School
Circle Pines, MN
05.2014

Skills

  • Organization
  • Google Docs and Google Sheets
  • Customer Service
  • Critical-thinking
  • Oral and written communication
  • Leadership
  • Time management
  • Paycom
  • Recruiting
  • Prioritization of tasks
  • Team player
  • Employee relations
  • Dependability
  • Data Entry
  • Payroll
  • Appointment Scheduling
  • Administrative Support

Skill Summary

Dedicated HR specialist and front desk operator with 9 years of experience advocating for employee needs and maintaining industry compliance with all company and federal policies, offering excellent customer service

Activities

  • Youth leader at a local church
  • Coordinated events for the youth group
  • Taught horse riding lessons to local children

Hobbies and Interests

  • Travel
  • Reading
  • Baking
  • Writing
  • Horseback riding

Timeline

HR and Finance Assistant

Seasons Adult Foster Care
07.2021 - Current

GUEST GROUPS COORDINATOR AND FRONT OFFICE SECRETARY

Camp Shamineau
05.2019 - 07.2021

GUEST GROUPS ASSISTANT AND FRONT OFFICE SECRETARY

Camp Shamineau
08.2017 - 05.2019

PROGRAM INTERNSHIP

Camp Shamineau
08.2016 - 07.2017

Teacher's Aide/Experienced Aide

Love to Grow on Child Development Center
12.2011 - 09.2015

Certificate - Travel & Tourism Professional

The Travel Academy

Diploma -

High School

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Laura Bunish