Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Certification
References
Timeline
Generic

Laura Burnazi

Casselberry

Summary

I am a highly organized and efficient individual with strong management skills, and proficiency in Microsoft Excel, Word, and PowerPoint. My diverse work experience spans healthcare, daycare, and the service industry, where I have consistently provided excellent care, cleanliness, and comfort to those I serve. Colleagues and clients alike describe me as a caring, trustworthy, and dependable person. I am a quick learner, adaptable to new challenges, and dedicated to delivering high-quality results in every task I undertake.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Patient Transporter

AdventHealth
Orlando
02.2025 - 03.2025
  • Navigated hospital corridors and elevators efficiently, minimizing transport times and avoiding delays.
  • Maintained schedules by delivering patients safely and on time to procedure rooms.
  • Managed transport documentation, accurately logging each patient transport in hospital records.
  • Checked wheelchair and stretcher functionality prior to patient pick up.
  • Greeted patient and explained transport plan and destination.
  • Monitored patient condition during transport, promptly reporting any changes to nursing staff.
  • Provided emotional support and reassurance to patients and their families during transport.
  • Educated patients on safe transfer techniques while preparing them for transport.
  • Communicated effectively with patients of diverse backgrounds, ages, and medical conditions.
  • Disinfected or sterilized equipment or supplies using germicides or sterilizing equipment.
  • Informed family members of patient's arrival at the assigned destination.
  • Collected patient information from nursing staff prior to transport.
  • Maintained strict adherence to hygiene and infection control policies, sanitizing transport equipment after each use.
  • Responded promptly and appropriately to requests for assistance from hospital staff.
  • Moved patients in and out of vehicles and lifted on and off beds.
  • Greeted and assisted patients in wheelchairs to their appointments.
  • Safely transported patients to and from various departments within the hospital, ensuring comfort and safety.

Server/Cashier Manager

Anthony's Pizza
Altamonte Springs
04.2020 - 02.2025
  • Followed health safety guidelines when preparing and serving food products.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Informed customers of daily specials and signature menu items.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Delivered food orders promptly and courteously.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Presented menus and answered questions regarding items.
  • Took orders from customers accurately and in a timely manner.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Addressed complaints to kitchen staff and served replacement items.
  • Assisted in preparing salads, appetizers and desserts to speed up food service.
  • Filled condiments and napkin containers during slack periods.
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.

Daycare Assistant Teacher

Green Day Early Learning Center
Winter Springs
01.2023 - 08.2023
  • Organized creative and fun activities, enhancing children's physical, emotional and social well-being.
  • Read books aloud to encourage language development while helping students understand story structure.
  • Communicated effectively with parents and guardians about children's daily activities and progress.
  • Monitored children in classroom spaces, common areas and on playground to maintain optimal safety.
  • Monitored children's progress and behavior, reporting observations to lead teacher.
  • Enhanced student learning by teaching foundational skills in letter, number and color recognition.
  • Maintained clean and organized classroom and play areas to ensure a healthy environment.
  • Supervised children aged 5 months-8 years, ensuring a safe and nurturing environment.
  • Coordinated outdoor activities that encouraged physical activity and awareness of nature.
  • Respected cultural and familial backgrounds of different children with personalized approach to childcare.
  • Assisted children with hygiene tasks, including handwashing and bathroom breaks.
  • Enforced rules to teach good manners and maintain safe environment.
  • Monitored student progress to ensure cooperation and growth.
  • Demonstrated knowledge of basic first aid procedures for minor illnesses or injuries.
  • Maintained daily records of individual activities, behaviors, meals and naps.
  • Developed positive relationships with families by communicating regularly about their child's progress.
  • Introduced learning activities and imaginative play to teach children to explore.
  • Prepared and served nutritious meals and snacks in accordance with dietary guidelines.
  • Attended staff meetings and training sessions to improve childcare skills.
  • Collaborated with other staff members to ensure that all safety protocols were followed at all times.

Education

Associate of Arts - Criminology

Seminole State College of Florida
Sanford, FL
04-2027

Skills

  • Documentation management
  • Customer service
  • Safety protocols
  • Team collaboration
  • Emotional support
  • Emergency procedures
  • Task prioritization
  • Reliability

Affiliations

  • Pilates
  • Volleyball
  • Fishing
  • Pickle Ball
  • Reading
  • Gym
  • Cooking

Languages

Spanish
Limited
Albanian
Native/ Bilingual
English
Native/ Bilingual

Accomplishments

  • Honor Roll
  • Dean's List

Certification

  • CNA
  • CPR
  • First Aid

References

References available upon request.

Timeline

Patient Transporter

AdventHealth
02.2025 - 03.2025

Daycare Assistant Teacher

Green Day Early Learning Center
01.2023 - 08.2023

Server/Cashier Manager

Anthony's Pizza
04.2020 - 02.2025

Associate of Arts - Criminology

Seminole State College of Florida

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Laura Burnazi