Laura Caciopoli

Private Residential Housekeeper - provide professional customized cleaning to suit customer's specific needs - attention to detail -

Residential and Office cleaning - worked on cleaning team or solitarily - adhered to professional house cleaning checklist - provided efficient, quality cleaning for a range of clients.

Personal Care Assistant - for 96 year old woman - Scheduled and accompanied client to medical appointments. Monitored prescription drugs, restocked as needed. Cleaned client's home, took care of all shopping needs, ran errands. Provided/cooked three meals a day. Provided end of life care. Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.

Personal Care Assistent - for Nicholas who was diagnosed with Fredreich's Ataxia, Diabetes Mellitus type 1, visually and auditorily impaired, confined to wheelchair. Provided client with daily insulin injections. Planned, prepared and served nutritious meals. Documented client's mental status, insulin injections, sleep and eating details.

Customer Service Rep. / Manager for numerous moving companies - West End Moving & Storage, Shepard's Moving & Storage, Ehmke Movers Inc., Shetler Moving & Storage of Ohio, West End M & S/Bolliger/Security Moving, William B. Meyer, Inc. - over 20 years of providing the highest quality customer service for all types of relocations. Mainly working with residential household moves locally, intrastate, interstate and internationally. Also provided customer service on special products and tradeshow/display moves. Worked with the Human Resource departments of companies such as IBM, Procter & Gamble, Clairol, James River Corp., United Technologies Corp., Pfizer, Cintas Corp. Contech Construction, S.D.R.C., and Ford Motor Co., to mention a few. Heavy telephone and email communications. Worked with dispatchers local and long distance, provided contracts and billing services.