Laura Calderin Benitez
Wylie,TX
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
2
2
years of professional experience
Work History
Administrative Assistant
J&S Party Rentals
07.2022 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Evaluated employee records and productivity and submitted evaluation reports.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Maintained and processed invoices, deposits, and money logs.
- Completed payroll for employees and maintained detailed records of procedures.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained confidentiality of information regarding clients and company.
Supervisor
Whole Foods Market
09.2021 - 07.2022
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
Education
Associate of Science - Buisness
Dallas College
Dallas05.2024
High School Diploma -
Naaman Forest High School
Garland, TX05.2019
Skills
- Employee Training
- Customer Service
- Office Management
- Training and Development
- Workflow Planning
- Business Administration
- Banking Operations
- Mail Handling
- Performance Improvement
- Strategic Planning
- Office Supplies and Inventory
Languages
Spanish
Native or Bilingual
Timeline
Administrative Assistant
J&S Party Rentals
07.2022 - Current
Supervisor
Whole Foods Market
09.2021 - 07.2022
Associate of Science - Buisness
Dallas College
High School Diploma -
Naaman Forest High School
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