Summary
Overview
Work History
Education
Skills
Timeline
Generic

Laura Calgin

Azle,TX

Summary

Dynamic Team Lead at Walmart with a proven track record in enhancing team performance and customer satisfaction. Skilled in coaching and mentoring, I implemented strategic initiatives that improved productivity and optimized operations. Committed to workplace safety and fostering a diverse, inclusive environment, I effectively resolved conflicts and built strong relationships within the team.

Team-oriented professional prepared to take on leadership responsibilities with focus on driving results and fostering collaboration. Proven success in managing teams, overseeing project execution, and adapting to dynamic work environments. Known for reliability, flexibility, and strong organizational skills, ensuring seamless team operations and achievement of goals.

Overview

6
6
years of professional experience

Work History

Team Lead

Walmart
06.2019 - Current
  • Assisted team members in daily tasks and operations to ensure smooth workflow.
  • Supported project planning by coordinating resources and schedules effectively.
  • Collaborated with peers to enhance communication and teamwork within the department.
  • Learned and applied company procedures to maintain compliance and safety standards.
  • Provided feedback on processes, contributing to ongoing improvements in team performance.
  • Engaged in training sessions to develop skills relevant to team objectives and goals.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
  • Led customer service team in resolving client issues, enhancing satisfaction and loyalty.
  • Developed and implemented strategic initiatives to improve team performance and productivity.
  • Analyzed performance metrics, identifying areas for process optimization and cost reduction.
  • Managed and motivated employees to be productive and engaged in work.

Education

Bachelor of Science - Criminal Justice

University of Phoenix
Tempe, AZ
09-2026

Skills

  • Attention to detail
  • Conflict resolution
  • Customer focus
  • Coaching and mentoring
  • Workplace safety
  • Performance monitoring
  • Performance improvement
  • Schedule management
  • Complaint resolution
  • Operations management
  • Employee evaluation
  • Diversity and inclusion
  • Relationship building

Timeline

Team Lead

Walmart
06.2019 - Current

Bachelor of Science - Criminal Justice

University of Phoenix

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